Dietz can make . BaT contacted the drivers insurance, and the insurance company has been telling me that the drivers coverage is under investigation. Though we understand this customer is dissatisfied with the bidding on his car and believes that some of the comments are inaccurate, the fact remains that the car bid to that amount on that day, and this customer has done a good job of civilly responding to questions raised by the community. The investor owns many other vehicles and planned to resell the vehicle sometime in the future. The response was I'm afraid this one is not going to be a good fit for us with a reserve in the $20s." Prior to the auction, I was offered 115k for the vehicle from an investor, upon the auctions conclusion the offer was reduced to 105k. I am hoping to leave lawyers out of this. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I have been banned for almost 1 year because I asked the HARD questions of sellers, NEVER had I once asked anything with malace. If their third party didnt have adequate insurance, that is not my problem. Cancel it please. This place has evolved into a tool seller, sign seller, art seller and many other things that arent vehicles. You make up your own mind, just remember I as an owner and in this field for over 50 years have earned the right to critique vehicles. It did have both correct addresses, so I allowed him to take the vehicle.Due to everything I had to endure, I feel that BaT should issue me a refund of the $99. It's like the people on the phones at a physical auction. Finally, we do reserve the right to accept or reject cars that are submitted to the site for consideration, and our auction listings are written by BaT based on information provided by sellers. The BaT referral of the "approval" statement - is very murky at best. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Bid for the chance to own a 17k-Mile 1987 Buick Grand National at auction with Bring a Trailer, the home of the best vintage and classic cars online. (opinions to this review) Auction fee for a car that cannot be imported. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me so far. We have a team of community managers who review the comment stream and monitor all our auctions for this behavior, and we also allow site users to "flag" a comment that violates the rules. His and BAT's assistance is very much appreciated.Sincerely, ***************************, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. It is standard procedure onBAT not to claim number matching anymore. Bring a Trailer is an online auction platform for classic and vintage automobiles. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Obviously this doesn't guarantee you a "good" car. At any moment, there are between 250 and 300 auctions ongoing. At last year's Monterey Car Week in California, considered a bellwether for classic cars, sales slid 34 percent . Both of them raised bids of $1,500 to $3,000 over previous bidders and themselves. They, BAT never do anything wrong, NEVER. This ****** aggressive approach by this user was cause for concern from our community, and we will continue to monitor and approve in real time their future comments. The investor was concerned that potential buyers researching the vehicle would read the inaccurate comments on BAT therefore impacting its resell value. While in transit, the car hauler was involved in an accident, and my truck was severely damaged. Is this your company? If individual accounts are targeted its discrimination.In another matter *** which is a CAR auction site discourages SELLERS to have PRE PURCHASE INSPECTIONS done and published during the auction.I am very curious why. I guess they are the owner not me or you, I am a collector. Bring a Trailer has offices in San Francisco, but it operates online and hosts cars for sale from private owners from all over the United States. BBB Business Profiles are subject to change at any time. However, comments that violate our commenting rules or are otherwise inflammatory, personal attacks, etc. The owner has also removed my comments on the tr8 auction and now blocked me from leaving comments. Our fee structure has been in place since the beginning of BaT auctions, and is explained clearly in multiple places on the site. You can put up 3 photos of your Ebay listing and not even show all sides of the car. The owner of the vehicle understood all this and was . Submit a complaint and get your issue resolved. If this is a public auction site which makes it money by transparency and makes it buyers believe that all issues have been addressed how can comments been reviewed. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. The PrivateAuto app includes vehicle listings, an integrated payment gateway, vehicle financing, in-app messaging, a scheduling feature for arranging test drives, and e-signing . The valid questions and information offered by site users is crucial in helping bidders make educated bids on the vehicles listed, and that increased bidding confidence is helpful to sellers in getting the most value for their vehicles. I have researched this situation on our end, and have been informed by our shipping team that there is an open investigation happening with Progressive, the transporters insurance. They work in conjunction with the above cheerleaders.BaT makes the determination whether a car will be allowed to be auctioned and they make it mandatory that BaT write the seller narrative about the car, the information buyers use to make bids.Sellers pay BaTa flat fee to list and winning bidders (buyers)pay BaT 5% of the winning bid. Like Car and Driver, Bring a Trailer is . The response was the same $18,500 reserve. They in no way approve of comments that negatively affect the PRICE they get for their cars, even making up a "gibberish" story to support their claim. Learn how it works. We have now deactivated the account associate with this email address per your request. A week prior to the auction the customer was offered 115k by an investor who intended to resell the vehicle, following the auction the same investor lowered their offer to 105K due to the negative comments made regarding the vehicle. The craziest Bring a Trailer auctions from 2020, where cars like the Ford Bronco XLT, Honda Civic Si and BMW E30 M3 fetched absurdly high prices. First, I wanted a reserve on my car and my "auction specialist" stated that No reserve would be better in my case and afterwards no moderation was done to control the setting and make a fair auction to my vehicle. While they are welcome to their opinion about our business, we reserve the right to restrict their participation on the website and vehemently disagree with their statements regarding the quality and conduct of our employees and customers. Bring A Trailer Auction Of 590-Mile S14 Goes South After Curious Commenters And Shill Bidding . Many commenters directed me to talk to the seller privately, but I didnt think that would be transparent enough to others who wanted the same info to make informed bids.I had been deemed a bad actor by the admin and my comments began to get deleted. GET THE BaT DAILY . Unsubscribe easily. The vehicle did not meet reserve and did not sell, so at the auctions conclusion I contacted Bring A Trailer on October 23 2022 requesting that my car's auction be deleted since incorrect information was posted that could and did hurt the vehicles future value. No that it is not how it works. It was just simple pointing out defects or making suggestions. Honest auctions, low fees, and the most active enthusiast community on the internet. It is so plain to see it is ridiculous. International Association of Better Business Bureaus. I told her this was unacceptable and demanded the driver call be directly. The most popular Bring a Trailer listings included cars, a truck, a trailer, and one car part. I tried to engage the representative in discussion to understand their rationale. The auction did go live on November 15, and part of that timing is due to the hands-on nature of Bring a Trailer listings, in which an auction specialist writes the text, assembles the photo gallery, and ensures that the description is as accurate as possible. 404 following. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. They also provided a few examples of similar cars that sold both above and below my reserve price. Autos EBay Craigslist Facebook Auction. In its earliest days, eBay was a . FOR SALE. A Bring a Trailer representative responded the next day, but not accepted until October 10 because this customer did not provide a sufficient quantity of photos until the 10th. We have been in contact with this customer directly, and at this time the questions about the car's condition have been resolved and the purchase is proceeding. Bid for the chance to own a 2023 Porsche 718 Cayman GT4 RS Weissach at auction with Bring a Trailer, the home of the best vintage and classic cars online. What an outrageous thing. They are: Tailgate has taken a hit at some point in the past and so is not true with a bend in the middle;Multiple creases and dents on bodywork; ************* antenna; Stains on leather driver seat; Fisheyes and fading on repainted hood; Missing trim on drivers rear cab top; Air filter element had not been replaced, leading one to question other noted filter/fluid changes. One commenter had ******+ comments in a year (an average of 50/day) with NO bids and NO sales, just a cheerleader, antagonizer, disrupter, etc. Rob Siegel. However, ****** critical comments, personal attacks, and other violations of our commenting rules are not permitted. It was never delivered. Buyers and sellers handle purchasing transactions directly. On Bring a Trailer the buyer and seller are committed to selling if the reserve is met and to buying if they are the high bidder and the reserve is met. But if Bring a Trailer wont contact me, I have little option. No, Bring a Trailer does not have an app. Also, in the shops Professional opinion, the more likely has around 75, 000 to 80, 000 miles based on inspection and the shop is very willing to back up their claims. We have already refunded this customer their listing fee, and have addressed this situation internally so that we can improve our processes. (opinions to this review) Misleading Information. Removing the more critical comments is not something we'd do. This will surely increase the credibility of your complaint. A later comment was not posted as it was regarding a topic unrelated to the auction at hand and was an apparent attempt to discuss value or the vehicle's reserve, which is not fair to the seller. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Ok if you know that going in. It aims to be as transparent as possible, asking sellers for documents, maintenance records, photos and videos of the vehicles before listing a vehicle. *** Worst experience I've ever had selling a vehicle. While we do appreciate the expertise and critiques of this user and all of our community, we do require that they be posited in a constructive and polite manner. It is common for some problems to be reported throughout the day. At the last minute, several people showed up on the comment section and started to denigrate my vehicle acting as experts and from that point on nobody else bidded on the car. As we noted earlier,BaT appreciates the expertise and value added by all our community members, whether they are registered bidders or not. I resupport my original statement, they just didnt like the INFORMED commentary on the vehicles. If they don't follow through as agreed there are consequences. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. 379K followers. 1. There are 20 year olds selling your MILLION dollar Mercedes. Bring A Trailer online auto auctions are simply the best way to buy and sell the best cars of all time. So now it is back on BaT to remedy this situation. Masters of Clinical Mental Health CounselingMental Health Counseling/Counselor. No BaT representative acted on my behalf or moderate the comments. By Joe Lorio Published: Dec 21, 2021. Buy At Auction. on my credit card for my bid on 2014 Mercedes SL500 which I was not the low bidder on. The other members were not flagged. Lot #100,129. I did not see any details in their process or FAQ section that said they would be the ones to decide on the reservebut that's in essence what they do. And the seller is not getting the highest price. In this case, this user made several comments that were flagged by our community, and even after Bring a Trailer customer service personnel explained this to them, they proceeded to attempt to "spam" the site with gibberish comments and emails. With the auction slated . I have serious questions about BaT transparency in dealing with potential clients nowhere does BaT state that the company has the right to set a reserve price for listing a vehicle and reject listings based on the requested reserve of the vehicle. Where eBay Fell Apart. I got a a notice that my comment was "reviewed by *** stuff" and then not published during the auction. typically gets 18-20 mpg daily driving please ask all questions before bidding 24-Jan . Most discussed Bring A Trailer Media complaints. See reviews below to learn more or submit your own review. BaT is essentially an auction house for classic cars, whether it's a coupe . Yet, on the site right now, with a . Its location on this page may change next time you visit. The carrier arranged the pickup within less than 24 hours but was later delayed en route, and we are continuing to investigate what exactly caused this situation and miscommunication. Jan 2022 - Nov 202211 months. !1997 F350 XLT 4x4 Crew Cab (4 door) 7.3 Liter V-8 Diesel Powerstroke, Automatic with overdrive, Dana 60 front axle, Weld Racing Wheels and Toyo Open Country Radials (tires and wheels cost $4500) only 66,000 original miles Located in Seattle Washington 98188 1 mile from Seatac AirportI . I am wondering how many factual comments were removed in order to achieve a higher auction result in hundreds of thousand of auctions!!! Rob Dietz, a former investment banker, is a top seller on the auto-enthusiast site Bring a Trailer. Auction fee for a car that cannot be imported. I also forwarded a copy of the claim denial. Does anybody else see something dreadfully wrong here. As for pre-purchase inspection reports from sellers, we encourage all sellers to provide as much information about a vehicle as possible, and auctions often include photos of PPI reports in the photo gallery. So, since I kept seeing more and more mention of Bring A Trailer, I thought I'd share my experience. The automotive auction platform Bring a Trailer, a popular destination for classic and collector car enthusiasts, recently announced a new sales record for . And don't forget the fee is 5%, max $5k. Will never buy on this site. 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