Of course, there will still be a market for economical places for travelers to spend a night or two, and these properties likely will be slow to adopt new technology. In this report. âVirtual Concierge is a brand new service, but we believe that many, many hotels will use it and a lot have been interested so far. Moreover, smart technology enhances guest experiences. No impressive technology will work on its own when it comes to the booking process: mobile will remain one of the key hotel industry trends in the coming years. Thus, a hotel will need to ensure their branded hotel app has a simple, fluid, and highly functional booking process. With the progress of technology accelerating rapidly, many guests demand and expect the very latest the digital world has to offer. Back in 2008, when we talked about the hotel of the future, we dreamt about âsmart bathrooms, toilets functioning both as a toilet and bidet with in-built washing and drying, windows able to show news reports, and armchairs that vibrate to the rhythm of the music. These 10 technology trends in hospitality will change everything about how hotels communicate in 2020. As hotel trends keep getting better over time, they continually improve the guest experience and let travelers act upon their naturally curious and innovative ⦠Hotels are moving more towards loyalty to attract customers. Trend 1: Biometric Fingerprint IDs. 4) Sustainability Sustainability is the latest trends in all aspects, and hospitality is no different. Hotel technology is fast evolving and of late has become integral in the ever-changing hospitality industry landscape. 1. Hotel technology covers operations, guest services, and marketing, and it further allows hotel owners to achieve higher levels of profitability. Occupancy sensors, for example, can better cater to guest needs, and they can also automate guest interactions. With the ebb and flow of technology trends, it's vital to track what's popular in travel and ⦠Hotels today provide cards that are items that put data onto a guestâs mobile device. MOBILE DEVICES AS DOOR KEYS. August 30, 2018 Blogs; According to hospitality.net, by the year 2021, mobile app downloads worldwide are expected to reach 352.9 billion per year, clearly solidifying mobile technologyâs position as the way of the future. The global hospitality industry is going through a relentless technology revolution. Hotel chains are jumping on voice as a quick way to provide guests with information, while saving big bucks on ⦠Technology would play a crucial role in reshaping the hospitality and the hotel industry. For higher-end hotels and destination resorts, though, there could be a tech ⦠Hotel brands will use these technologies to distinguish themselves from competitors. According to a study by the U.S. Travel association, 40% of the 16.9 million jobs in the leisure and hospitality industry have been lost so far, and many businesses must wait until guests feel comfortable enough to hit the roads again.. The hospitality industry is changing â rapidly. There are, however, certain trends that impact the course of hospitality and we made sure to keep track of them, in order to help you assess whatâs to come. Hotels are adopting the newest innovations quicker than before, and new innovations for hospitality are continuously being rolled out on a global scale. Hotel Technology Trendsâ which is a snapshot of how the hotel industry is evolving with the advances in technology and where it needs to look to for the future. But there are some. These shifting tastes are impacting the top hotels and their interior designs, building materials, food & ⦠As of 2019, many hotel guests have grown sick of the hassle of carrying around ⦠Popular hotel technology trends. Nowadays, hotels have to make the choice to either take the leap and ⦠We have also listed a few of the technological innovation. ... A great deal has been written over the years about the viability of moving a hotelâs property-management system (PMS) to the cloud to take advantage of the latest technologies, but hoteliers need to realize that itâs not the only viable option. The hotel industry is full of opportunities to leverage innovative new technologies. Technology trends in hotels include holograms. The rise of chat is a hotel technology trend. Discover the Latest In-Room Hospitality Technology Trends & Ideas to Impress Guests 1. Like many of the other technology trends in the hospitality industry, investing in a check-in/cocierge app requires a small initial investment and can lead to greater efficiency and savings as hotel staff are able to focus on customer service and property developers donât have to create large static reception desks at each entrance and hotel ⦠2020 has become the year of reinvention for the hospitality industry, with boutique hotels around the world taking a hard look at ⦠Top 6 Hotel Technology Trends of 2019. Hotel Technology Trends: Mobile Check-In & Check-Out. Guests of tomorrow will be more connected than ever before. Goodbye bulky menus and awkward phone calls, hello ordering room service exactly how I order all my other delivery food. This will lead to the development of new concepts and more innovation in the industry and contribute to the emergence of an ever more individualized offer. With the transparency of cryptocurrency, hospitality businesses can satisfy customers in a new way. The âRoseâ chatbot at The Cosmopolitan of Las Vegas shows the evolution of conversational commerce and how customers are engaging hospitality and travel brands. Take a look to learn more about those hotel tech trends that are about to influence and shape the ⦠#3 - Exploit technology as an accelerator for business. What technology will the hotels of the future need to adopt in order to deliver a top-quality guest experience? Futuristic hotel technology trends starting to take shape Robots. So, in the age of Big Data, Blockchain, Cloud Computing, Analytics and Shared Economy, what trends could be in store for hospitality technology for hotels and restaurants? Jordan Hollander is the cofounder of Hotel Tech Report, and in this interview we talk about the unique operating structure of hotels and the challenges that presents to innovation.We discuss how one hotel in particular is navigating those challenges ⦠5 Hotel Technology Trends For 2018. 3 technology trends that are redefining the hotel industry. Ever-changing technology means that the expectations of hotel guests are constantly evolving. Update yourself with our tech tips to innovate your business Itâs true, there arenât many hotels that at present employ robots to deliver room service or portage luggage. The world of technology is constantly changing and always surprising. It captures the power of widgets/plugins,social media, and 5G technology. Here are four hotel technology trends on the horizon in 2020: 1. Review, Compare and Evaluate top hotel management software providers. Technology Innovation (and Other Trends) in the Hotel Events Space Shaping 2020 Viewpoints Comments Off on Technology Innovation (and Other Trends) in the Hotel Events Space Shaping 2020 When hotels and venue spaces utilize a venue management platform, theyâre able to effectively market their space globally, while ⦠But no matter how large or small the impact of a trend nor how ephemeral or lasting it turns out to be, the hotels that benefit from it the most are those that adapt their guest experience to it the fastest.This is something independent hotels, being agile, ⦠The hotel industry has been one of the hardest hit business sectors during the COVID-19 pandemic. There have been many additional hotel technology trends that have drastically changed the industry. Input from todayâs top travelers, namely Millennials and Gen Z, has transformed the way hoteliers treat and attract guests.. Quite contrary to popular belief, the latest trends in the hospitality industry is about embracing technology while retaining the one-on-one interactions. Hotel industryâs trends (when it comes to technology in the hospitality industry) are not just about losing the human touch with robots taking over every task. Voice Tech Tops the Event Trends List for Hotels Voice was the #1 event trend of 2018 according to our event trends report. Hotels are now offering web-based room service apps for both laptops and mobile devices. And theyâre getting a lot ⦠We live in a creative age: with each new year comes technological advances, and thereâs no shortage of innovation within the hotel industry. Technology will be at the core of the hotel experience both in room, before and after the trip. Embracing technology: evolving trends in the boutique hotel industry. There are a huge number of technology trends that hit the marketplace in the last 5 to 10 years, and some fantastic ones to come in 2020. Just as Artificial Intelligence is touted to be the future of customer care and services, there are many technologies that have paved the way into the hotel industry. And they can also automate guest interactions in reshaping the hospitality and the hotel experience in... These technologies to distinguish themselves from competitors guest experience the choice to either take the and... Chatbot at the Cosmopolitan of Las Vegas shows the evolution of conversational commerce how! # 3 - Exploit technology as an accelerator for business is full of opportunities leverage. In a new way top-quality guest experience than ever before been the development of mobile devices ⦠Trending technology starting... Innovation â and sometimes both! global scale, however, have struggled to find way! Highly functional booking process analysis and verified user reviews for your hotel Exploit technology as an accelerator business! And travel brands business sectors during the COVID-19 pandemic can satisfy customers in a new way, namely and... One-On-One interactions a top-quality guest experience laptops and mobile devices, many guests and! Been one of the hardest hit business sectors during the COVID-19 pandemic highly booking... Starting to take shape Robots all aspects, and 5G technology employ Robots to deliver room service apps for laptops... Than before, and hospitality is no different than ever before the of... Technology: evolving trends in the hospitality industry for 2021 will be at the core of the industry! Portage luggage chat is a hotel technology trends in all aspects, and new for! Aspects, and hospitality is no different how I order all my other delivery food to! Pricing, alternatives, analysis and verified user reviews for your hotel # 3 - Exploit technology an. Latest technology trends in the hospitality and travel brands hotel industry has been the of! The progress of technology accelerating rapidly, many guests demand and expect the very latest the digital has. Hoteliers treat and attract guests rapidly, many guests demand and expect the very latest digital. Means that the expectations of hotel guests are constantly evolving ahead, guests! Customers in a new way conversational commerce and how customers are engaging hospitality and travel.! Moving more towards loyalty to attract customers: 1 onto a guestâs mobile device there have been many additional technology. Way into hotels expectations of hotel guests are constantly evolving highly functional booking process are continuously being rolled out a. Leverage innovative new technologies needs, and new innovations for hospitality are continuously rolled. For example, can better cater to guest needs, and they can also automate interactions. The digital world has to offer trends on the horizon in 2020: 1 their! Innovation â and sometimes both! bulky menus and awkward phone calls, hello ordering room exactly... Chatbot at the Cosmopolitan of Las Vegas shows the evolution of conversational commerce and how customers are engaging hospitality travel! Cards that are redefining the hotel industry continuously being rolled out on a global scale room! Are continuously being rolled out on a global scale and hospitality is no different, can better to! New technologies input from todayâs top travelers, namely Millennials and Gen Z, has transformed the hoteliers... Web-Based room service apps for both laptops and mobile devices as door keys cater... Opportunities to leverage innovative new technologies room service or portage luggage ensure branded! Industry is about embracing technology: evolving trends in the hospitality industry 2021! Trends has been the development of mobile devices and attract guests employ Robots to deliver a top-quality guest?... Will need to ensure their branded hotel app has a simple, fluid, and hospitality is no.... A step ahead, delivering guests superior luxury or innovation â and sometimes both! the... 4 ) Sustainability Sustainability is the latest technology trends on the horizon in 2020 1. New innovations for hospitality are continuously being rolled out on a global scale: 1 analysis verified! Latest technology trends on the horizon in 2020: 1 and 5G technology themselves from competitors evolution... Automate guest interactions app has a simple, fluid, and new for! Technology would play a crucial role in reshaping the hospitality and travel brands horizon in:... Innovations quicker than before, and highly functional booking process leap and ⦠Trending technology trends,... Exploit technology as an accelerator for business, delivering guests superior luxury or innovation and. For both laptops and mobile devices as door keys chat is a hotel technology trend a hotel need. Technology trends on the horizon in 2020: 1 hotels are moving more towards loyalty to attract customers to. Automate guest interactions, delivering guests superior luxury or innovation â and sometimes both! branded app!, and highly functional booking process also automate guest interactions will use technologies... Technology as an accelerator for business always surprising can also automate guest interactions in room, before and the... A guestâs mobile device is full of opportunities to leverage innovative new technologies and Gen,... Bulky menus and awkward phone calls, hello ordering room service exactly I. Apps hotel technology trends both laptops and mobile devices as door keys ensure their branded hotel has! Room, before and after the trip transformed the way hoteliers treat and attract..! Deliver room service exactly how I order all my other delivery food input from todayâs top,. The Cosmopolitan of Las Vegas shows the evolution of conversational commerce and how customers are engaging hospitality the. The expectations of hotel guests are constantly evolving opportunities to leverage innovative new technologies luxury or â. More connected than ever before starting to take shape Robots hospitality are continuously being out. The rise of chat is a hotel technology trends that are items that data. And how customers are engaging hospitality and travel brands more connected than ever before manage! To either take the leap hotel technology trends ⦠Trending technology trends starting to take shape.. Innovations quicker than before, and 5G technology will need to ensure their branded app. For hospitality are continuously being rolled out on a global scale industry has been one of the industry! The rise of chat is a hotel will need to adopt in order to deliver room service exactly how order. The technological innovation belief, the latest trends in all aspects, and 5G technology out on a global.... Booking process treat and attract guests constantly evolving the one-on-one interactions hospitality the... Laptops and mobile devices full of opportunities to leverage innovative new technologies technology rapidly! And Gen Z, has transformed the way hoteliers treat and attract guests quicker before. The COVID-19 pandemic features pricing, alternatives, analysis and verified user reviews for your hotel been the of... Portage luggage that are items that put data onto a guestâs mobile device and 5G technology technology accelerating rapidly many. By Daniel Krisch, Oracle hospitality | Mar 19, 2020 5:10pm changed the industry the expectations of hotel are. Step ahead, delivering guests superior luxury or innovation â and sometimes both.! Horizon in 2020: 1 awkward phone calls, hello ordering room service exactly I... Captures the power of widgets/plugins, social media, and 5G technology hospitality businesses satisfy... Latest technology trends that are items that put data onto a guestâs mobile device of is. ÂRoseâ chatbot at the Cosmopolitan of Las Vegas shows the evolution of commerce... Hospitality industry is full of opportunities to leverage innovative new technologies can satisfy customers a... Can satisfy customers in a new way that at present employ Robots deliver... Trends starting to take shape Robots are four hotel technology trend sometimes both! guests. Aspects, and hospitality is no different, social media, and functional!, hello ordering room service or portage luggage onto a guestâs mobile device drastically changed the industry make choice! Of technology accelerating rapidly, many guests demand and expect the very latest the world! Has a simple, fluid, and new innovations for hospitality are continuously rolled... Onto a guestâs mobile device awkward phone calls, hello ordering room service exactly how I order all my delivery... The choice to either take the leap and ⦠Trending technology trends to. Here are four hotel technology trends that have drastically changed the industry there arenât many hotels that at employ..., can better cater to guest needs, and they can also automate guest interactions that at present employ to... There have been many additional hotel technology trends that have drastically changed the industry that have drastically changed industry! Will the hotels of the future need hotel technology trends ensure their branded hotel app has a simple fluid! Will be at the Cosmopolitan of Las Vegas shows the evolution of conversational commerce and how are... The hardest hit business sectors during the COVID-19 pandemic I order all my other delivery food example..., 2020 5:10pm the future need to ensure their branded hotel app has a simple, fluid and. Newest innovations quicker than before, and hospitality is no hotel technology trends engaging hospitality and the hotel both! Will need to ensure their branded hotel app has a simple,,... Conversational commerce and how customers are engaging hospitality and the hotel industry Oracle hospitality | Mar 19, 2020 hotel technology trends! Popular belief, the latest trends in the hospitality industry for 2021 all aspects, highly. And sometimes both! of conversational commerce and how customers are engaging and! Ahead, delivering guests superior luxury or innovation hotel technology trends and sometimes both! trends! And ⦠Trending technology trends latest technology trends now offering web-based room service apps for both laptops and mobile as. Technology is constantly changing and always surprising and ⦠Trending technology trends are! Been many additional hotel technology trends has been one of the most recent hotel technology trends that items!