By the time Im done buying SD cards It would be the same price and If you add my time its like way more expensive. When I power it up, after a split second of image, I get a blue screen with Mass Storage in the center. What gives? Hi Anthony. . Check on your little one from anywhere in the house. 720P and large 5" HD Display provides clear real-time images. Please back up any media files from the SD card you wish to keep. If your Personal Information has been disclosed to a third party in accordance with this Privacy Policy, we will take reasonable steps to notify the third party of any updated information you provide to us. 3. Check on your little one from anywhere in the house Large 5" 720-pixel HD display Great connection with VAVA. Hi Shawn, we are sorry for the trouble you had with setting the device up. Kindly click the links we provided in order to download the latest firmware version. Is there any way for me to be able to view these videos through the app? 2. Products and parts replaced under this warranty become the property of VAVA and are not returned to you. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. Portable, rechargeable camera goes anywhere in the house to see clearly day or night with one-press 2X and 4X zoom. No buttons give any response. 1. This includes its memory size and speed. For us to further assist you. Regarding the issue you encounter with the video recording aside from the app we also advise you to unplug the SD card from your dashcam and plug it into your laptop/pc to check the video recordings. We are sorry you are going through this issue with your dashcam. I tried the SD card that came with the camera and two others. As a parent of. my 2nd vava. This is something we dont want you to experience. Last night it suddenly stopped working, saying poor connection and being stuck on the white home screen. any help would be great. Step 2: Remove the SD Card from the dash cam. 2. Im having issues with the GPS. If your dash cam isnt turning on in this mode. All of a sudden the card I was using was no good and it told me to try a different card so I did and got same fault message.came here and tried the resetting 3 times and still same problem. Flashing the firmware to the Dashcam via SD Card. Baby Thermometer. Uninstall and Reinstall the VAVA app. If those tips dont work, restore your dash cam to factory settings. Once the firmware flash is complete, the LED will revert to a flashing blue LED. What Makes a Non-WiFi Baby Monitor the Better Choice for New Parents? VAVA makes no other express warranties with respect to the product. All purchases through VAVA.com are made pursuant to a shipment contract. For starters, increasing the video quality of your dash cam footage can only be adjusted insofar as your dash cam is capable. 4. Portable, rechargeable camera goes anywhere in the house to see clearly day or night with one-press 2X and 4X zoom. We share personal information in the following ways: In addition, we share aggregated anonymized information, including usage data about our products, with third parties for a variety of purposes, including to analyze trends about home networking and utility use, to show third parties how their products could work with the products and to generally improve home networking. If FAT32 would still not work, try formatting it again to XFAT then test. Were sorry for the inconvenience youre having with the dashcam. VA-VD002 using a scan disk 128gig. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. VAVA Video Baby Monitor with Pan-Tilt-Zoom Camera, 5" 720P Display, Infrared Night Vision, White. We appreciate your effort in trying to troubleshoot the issue. Nanit Pro Complete Baby Monitoring System. If youre having issues with your new dash cam, here are some dash cam solutions and troubleshooting tips that we think can help. 3. All express and implied warranties for the product include but are not limited to any implied warranties of and conditions of merchantability and fitness for a particular purpose. When we no longer need to use personal information, we will remove it from our systems and records and/or take steps to anonymize it so that you can no longer be identified from it. When you connect to the VAVA WIFI, turn off your phones mobile data. We strive to maintain appropriate administrative, technical and physical safeguards designed to protect the information collected by the website. HiPP Baby Monitor, 5" 720P Video Baby Monitor with Pan-Tilt-Zoom Camera, Audio and Visual Monitoring, Infrared Night Vision and Thermal Monitor2-Way Talk, 900ft Range, 4500mAh Rechargeable Battery. My dash cam model va-cd001: i have correct password, 12345678, upon login, it login about two seconds and then it off for 3 seconds. How Do I Fix My Vava Baby Monitor Poor Connection? Remove the SD Card from your Laptop/Computer. To remedy this, heres what we suggest you try. It seems to be a common issue. We will take all reasonable steps to make sure these third parties comply with the same privacy principles that govern our collection of your personal information. 3. Whenever you bring new technology into your life, things can sometimes go wrong. This includes information you provide when you register on the website, apply for coupon or extending the warranty, register or return a product, subscribe to any of our services, search for a product, place an order on the website, participate in discussion forums or other social media functions on the website, enter a campaign, promotion or survey, participate in a training session or other event, download firmware, software and apps, or when you report a problem relating to the Website or our products or otherwise request support. Step 6: Any settings changed on the dashcam will be reverted to factory settings. 5. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users. For example: lightning strikes, tornadoes and similar, Modifications to any part of the product, including the antenna, Connection to an incorrect voltage supply, Attempted repair by anyone other than an authorized facility, Products sold as is or with all faults declared, Products where the factory applied serial number has been altered or removed. If you received a free item or a gift with purchase, you can either return it with the package or keep it. I have reset multiple times to factory settings and I have formatted the mini sd card multiple times. The VAVA Dash app in not appearing on the apple store. Hi Ben. If you fill in forms or register an account on the website or correspond with us by phone, email or social media account, you may be providing us with information about you, which may include personal information. It does the same thing with any of these cards or no card. Next, contact your bank. Hi Chris, we recommend applying a factory reset to the device and try to connect again to the dashcams WiFi 2-3 before opening the dash app. Without prejudice to www.vava.coms other rights under these terms and conditions, if you breach these terms and conditions in any way, www.vava.com may take such action as www.vava.com deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you. All returns must have an RMA number for processing. Hi just wanted to comment on People having Issues with the SD card. Undamaged products may be returned for refund for any reason within 30 days of purchasing. The dash cam might not be getting enough power to complete all of its functions, like saving your information. My Vava Dashcam VA-VD009 keeps saying card error I have tried a multitude of cards from U1 to U3 and from 32gb to 128gb 4 actually in total. RMA numbers should be clearly displayed on the return shipping label of any package being returned to VAVA. Warranty periods differ according to the model. Troubleshooting dashcam: Its normally just one or the other that works for our Dashcam. It is important to note that if you use a computer or device that can be accessed by others, other people may be able to access unencrypted personal information. But, if you decided to invest in a high-quality dash cam from the get-go, there are ways you can adjust the video quality. Please back up any media files from the sd card you wish to keep. $159.99 from BuyBuyBaby. Hi Gillian. We will look into this. Please make sure that it Micro SD Card U1 or U3, 16GB-128GB (Recommended: Samsung or Sandisk 64 to 256G U3 card). Perhaps thats why the loop recording doesnt work anymore. Step 2: Remove the SD Card from the dashcam. Make sure the screen saver setting is not active. This usually happened if the cable is faulty or the port where you charge the dashcam is defective. If you do not agree to the revised contact us Privacy Statement, please refrain from using our products or services and contact us to close any account you may have created. WTH! You can make a request to exercise any of these rights in relation to your Personal Information by sending the request by email to privacy@vava.com. My VAVA 2K DUAL DASH CAM MODEL VA-VD009 WONT TURN ON ANYMORE, Hi Luis, Thank you for bringing this to our attention. If you have tried U1, try using u3 or vice versa. Notify me of follow-up comments by email. Subject to your prior express consent, we may use personal data to personalize your experience with our products and services and on third-party websites and applications and to determine the effectiveness of our promotional campaigns. Hi Jarvis. When you do updates through the VAVA app make sure to turn off your mobile data and you are just within the range of the dashcam. My dash cam has not recorded anything at all since June 16. 1. Long tranmission range maintains constant visuals with a monitor transmission range of up to 900 feet. Contact your reseller or email support@vava.com for assistance. Step 3. For quality-related issues, please see below. Over time, your dash cam suction cup can lose stickiness. For us to further assist you. When you connect to the VAVA WIFI try to turn off mobile data on your phone. 3. You may contact us to exercise your rights. i recently deleted all video on my sd card to make room for more and after placing the memory back in the camera it wont connect anymore and the red light is on i tried connecting to vava wifi and put default password it says is incorrect. To prevent your dash cam from falling off, here are some things you can do. The App will automatically connect to the dash cam and open the live feed page. Try resetting the parent and baby unit: Step 1. If the issue persists kindly reach out to our email tech team at support@vava.com. The SD Card will come up as a storage device on your Laptop/Computer. Stable 2.4GHz wireless connection. We will ask for your consent, such as by email response, opt-in box or click through agreement acceptance, before we use or share your personal information for any other purpose. tried different cords and plugs. 4. The SD Card will come up as a storage device on your Laptop/Computer. If still, the same issue kindly sends us a video and the order information to support@vava.com to further assist you. Just scroll down to the lower left-hand side and before the reviews, youll be able to find the latest firmware version just make sure to choose the right model number of your dashcam. 24hrs with the display turned off for full-day monitoring of your baby. Inside the box, you get the 5" monitor, the camera, a usb-c charging cable and a wall charger. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions. Kindly send us a video and your dashcams model number if you still encounter the same problemto support@vava.com. If FAT32 would still not work, try formatting it again to XFAT then test. VAVA Baby Monitor Split View, 5" 720P Video Baby Monitor with 2 Pan Tilt Zoom Cameras, Infrared Night Vision & Thermal Monitor. Orders may be delivered in separate shipments. Keep getting a failed to start recording message. Were truly sorry for the inconvenience this issue has caused. There are beep sound associate with it. I see other comments having same issues and the replies really say nothing on fixing the problem. We suggest using the recommended micro SD card, which is at least 32GB of storage. The model VA-VD009 If you're searching for a video baby monitor that doesn't use Wi-Fi but still has great connectivity and picture quality, the Vava baby monitor is a strong choice. I am having issues with viewing loop recordings through the Vava app, although I am able to view them when manually removing the SD card and inserting it into my computer. Disconnect the battery if you've installed one on the parent unit. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements. I have a VAVA dash cam and the G-sensor is set to medium. For us to further assist you. You may find out more about how Paypal stores and uses your credit card information by accessing Paypals privacy policy. If any unlawful and/ or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect. We are sorry to hear that you are having an issue with your VAVA product. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. If youre like me, you prefer a nice night in instead of forking over a small fortune at a fancy restaurant. Unplug your dash cam, if its plugged into your cigarette lighter. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you. 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