User Manual 2. For non-technical questions please contact Customer Service. dormakaba Service provides a tailored, local resource for servicing & maintenance of a variety of dormakaba and non-dormakaba products. Ask your question here. If you confirm both the Saflok key and Saflok door lock are all programmed, please check the Saflok door lock batteries. If the Light doesnt blink when you enter your code, something may be wrong with your systemperhaps it needs to be reset or programmed again by a professional. Kaba Door Lock Troubleshooting: Expert Step by Step Guide, https://www.dormakaba.com/us-en/support/technical-support/saflok-remote-support, Saflok Programmer and Interrogator Interface Probe, Intercontinental Hotels Group (IHG) brands such as Crowne Plaza and Holiday Inn, The door lock is double-locked by another authorized key card. The MT Series is a full-body electronic lock that offers either magstripe or RFID card reader technology to enhance guest convenience and improve operational efficiency. Magstripe Hotel Lock Keycards. Check if there is any damage to the prongs of your Saflok hh6 programmer manual. Learn More. Various lever styles available, Door Thickness: 13/4" (44.5mm) to 21/8" (53.98mm) for standard product, ANSI lock case with 11/4or 1 lock front mortise, Options: automatic deadbolt, door ajar, MKO, European lock case mortise (20 x 165 mm) with 20 x 233 mm lock front mortise, Saflok Messenger Lens, for online capabilities, A dormakaba Mobile Access Solution Program if you want to deploy the digital key throughout your property, Suitable for small to very large-scale hotels, Easily replaces existing mechanical or electronic door locks throughout a facility, Access control for guest rooms, common areas as well as back-of-house. Then, some common issues and causes of smart RFID card hotel locks will be introduced in detail and simple solutions. Saflok Door locks Manuals 4 Devices / 5 Documents Full list of Saflok Door locks Manuals Saflok Locks Manuals 2 Devices / 3 Documents Full list of Saflok Locks Manuals If your Saflok key has been programmed, please confirm you are trying to open the right programmed Saflok door lock. The Logon PC dialog box will automatically appear. Page 4 Lock Battery Override Instructions - System 6000 Pg. Hotel door lock problem 7: Greenlight and motor sound when swiping the RFID card for induction, but the door cannot be opened Problem analysis: Troubleshooting: Check whether the side trim panel is installed in place; please reinstall and debug the side trim panel. Ideal for retrofits, this lock works with the Windows-basedSystem 6000,Messenger LENSonline wireless system andDeskLincfront desk system. 7SA522 Catalogue. 5. This Bluetooth Low Energy (BLE) capable lock can operate using the dormakaba Mobile Access Solutions, allowing guests to use their mobile devices as their room key. dormakaba products are certified to a number of performance-oriented standards. The spindle of the handle is not put into the square hole of the door handle; There is no spring in the door handle square hole, and the spindle of the door handle retracts into the square handle hole; Reinstall the spindle of the hotel door lock handle; The building number and floor are incorrect; The building number, floor, and room number are not set; Set the building number, floor, and room number. It would undoubtedly make anyone frustrated as they are locked outside their room. 1 - Operation Manual. All Rights Reserved. . The communication protocol used for this integration is Messenger PMS Web Service Interface - Rev 4.0. If not, repair/replace wiring as needed before retesting. Try programming a new key card to open this lock. Republic Toll Free 1 (888) 751-9008Panama Toll Free 800-0191Uruguay Toll Free 000-401-903-57Mexico Toll free 800 099 0231Others +1 514 340 9025. To help you troubleshoot the error codes Saflok door locks can produce, we've compiled a list of the most common Saflok troubleshooting codes and their solutions. The integration between Clock PMS+ and Saflok enables you to streamline your operations and save time for your employees due to the convenient function to issue and encode key-cards directly through Clock PMS+. Modified on: Mon, 19 Sep, 2022 at 10:40 AM. Learn more about dormakaba Americas. If you touch the emergency card, you need to re-swipe the emergency card to recover it; If the battery is dead and the voltage is insufficient, the motor cannot be reset, and a new battery can be replaced; If the motor fails, the engine needs to be replaced; if the line is broken due to installation problems, the wire must be replaced. Can't find the answer to your question in the manual? In obtaining these certifications, dormakaba ensures product durability and performance, give our customers the peace of mind that comes with owning a quality solution that meets and exceeds industry standards for access control, life safety, and security. You may need to press the * button on the keypad or touch off once with your card for the door to unlock. Some people may try to open the wrong lock. What does the Saflok hotel lock system include? Firstly, you need to define them in Saflok and afterwards enter their code in field 'Common door codes' (5). . At this time, please consider replacing or upgrading your current hotel lock system. If you have used ONITY hotel locks and have some problems, you can refer to this article: Onity Locks Troubleshooting: Professional Step-by-Step Guide, If you have used Salto hotel locks and have some problems, you can refer to this article: Salto Lock Troubleshooting Guide, If you have used Yale locks and have some problems, you can refer to this article: Yale Lock Troubleshooting: Expert Step-by-Step Guidelines. 1 - Steel Security Safe. Form: 5903024 Rev: C Remote real-time support enables a Saflok technical specialist to resolve certain system issues by remotely logging-on to a CONTACTSales &Customer ServiceTechnical Support, dormakaba Group, 2023, all rights reserved, Workforce Solutions Technology & Architecture, Standard Frequency (125kHz) Readers & Credentials, Ultra High Frequency (UHF) Reader & Credentials, Architectural Pulls, Handles & Glass Locksets, Workforce Solutions Professional Services, Contact Customer Service - Lodging Systems, Contact Technical Support - Lodging Systems, 7 Steps to Creating a Safe & Secure Building, 7 Ways Oracode Keyless Access Makes Life Better for Vacation Rental Owners, 6 Ways to Enable a More Connected Experience, Keyscan System VII Legacy Software Updates, Knowledgeable support staff and tools to answer your questions quickly and efficiently. Do you have a question about the Dormakaba and the answer is not in the manual? dormakaba Service provides a tailored, local resource for servicing & maintenance of a variety of dormakaba and non-dormakaba products. Hotel Door Lock Battery- What You Have to Know? These tips will help you identify your specific problem and fix it. First, lets try to know: Why must you reset the hotel door lock? Reset the lock by pressing both buttons for five seconds (you will hear two short beeps). This means that the system has detected an error with the encoder and needs to be serviced by a technician. Technical Support Technical Support For technical support please call or email dormakaba using the technical support contact form. Vincent Zhu has 10 years of smart lock system experience and specializes in offering hotel door lock systems and home door lock system solutions from design, configuration, installation, and troubleshooting. Suppose an unexpected situation occurs, the computer is damaged, and the computer or system needs to be replaced. Use a clean cloth to wipe off any dirt or dust on these parts of your programmer cable. Learn more about dormakaba Americas. Product Videos. Learn more about dormakaba Americas. Vingcard Door Lock Manual Troubleshooting: Step by Step Guide! The front panel comprises a hotel lock mainboard, an exterior door handle, and a mechanical lock cylinder. Lodging Integration PartnersThird party service providers supporting dormakaba lodging productsLodging Service PlansService & maintenance coverage for Ilco & Saflok products Read moreBrochure contrle daccs pour lhbergementTlcharger la brochure contrle daccs pour lhbergementLire dormakaba Group, 2023, all rights reserved, Workforce Solutions Technology & Architecture, Standard Frequency (125kHz) Readers & Credentials, Ultra High Frequency (UHF) Reader & Credentials, Architectural Pulls, Handles & Glass Locksets, Workforce Solutions Professional Services, Contact Customer Service - Lodging Systems, Contact Technical Support - Lodging Systems, 7 Steps to Creating a Safe & Secure Building, 7 Ways Oracode Keyless Access Makes Life Better for Vacation Rental Owners, 6 Ways to Enable a More Connected Experience, Keyscan System VII Legacy Software Updates, Lodging Systems: Enhance the guest and resident experience, MT-QTM Lock Finish Application Definitions [April 2021], Saflok MT RFID Installation Instructions, Brochure contrle daccs pour lhbergement, New construction and retrofit applications, Works with Saflok System 6000 access management software, Online wireless integration, with Messenger LENS, 1" solid deadbolt (optional auto deadbolt), ADA Standard levers: bright chrome, bright brass, satin chrome, satin brass, dark mahogany, Door Thickness: 13/4" (44.5mm) to 21/8" (53.98mm) for standard product, ANSI lock case with 11/4or 1 lock front mortise, Options: automatic deadbolt, door ajar, MKO, European lock case mortise (20 x 165 mm) with 20 x 233 mm lock front mortise, RFID credentials:MifareClassic andMifarePlus available, Lock programming and audit records are not erased during battery replacement, Operates with a completely sealed contactless reader, Saflok Messenger Lens, for online capabilities, A dormakaba Mobile Access Solution Program, Suitable for small to very large-scale hotels, Easily replaces existing mechanical or electronic door locks throughout a facility, Access control for guest rooms, common areas as well as back-of-house. manual before closing the door. The lock is easy to use and works with the Windows-based System 6000. Hotel door lock problem 11: The door cannot be opened, and the oblique tongue cannot automatically enter the lock cylinder when the door is closed. Now, lets divide hotel lock FAQs into two broad categories: Hotel lock not working and hotel room key not working. Hotel door lock problem 8: The oblique tongue cannot be ejected. Please try to use this key card again and Ensure the key is being used correctly. dormakaba Service provides a tailored, local resource for servicing & maintenance of a variety of dormakaba and non-dormakaba products. Saflok SL2500 Standard Mortise (Lockcase) Select Your Handing. . Hotel key cards problem 3: The master card can open the door, but the guest card can not, and the latch bolt doesnt pop out. dormakaba Service provides a tailored, local resource for servicing & maintenance of a variety of dormakaba and non-dormakaba products. Mobile Access capable lock Simple to use New construction and retrofit applications Works with Saflok System 6000 access management software Hotel door locks & access manangement systems. The keypad could malfunction due to water damage or excessive moisture exposure (its important not to leave your keypad near running water). It is worth noting that if the current hotel locks often have the above problems, it is likely that your hotel lock has been used for too long and the internal parts have aged. Learn More. Remote real-time support is a unique service that enables a Saflok technical specialist to resolve certain system issues by "remotely" logging-on to a customer's system. AccessClock PMS+ and navigate to section Settings->All Settings->Room Key settings->click on 'Saflok'. dormakaba Group, 2023, all rights reserved, Workforce Solutions Technology & Architecture, Standard Frequency (125kHz) Readers & Credentials, Ultra High Frequency (UHF) Reader & Credentials, Architectural Pulls, Handles & Glass Locksets, Workforce Solutions Professional Services, Contact Customer Service - Lodging Systems, Contact Technical Support - Lodging Systems, 7 Steps to Creating a Safe & Secure Building, 7 Ways Oracode Keyless Access Makes Life Better for Vacation Rental Owners, 6 Ways to Enable a More Connected Experience, Keyscan System VII Legacy Software Updates, Multihousing Solutions: A secure living experience for your residents, MT-QTM Lock Finish Application Definitions [April 2021], Saflok MT RFID Installation Instructions, Saflok MT RFID Door Prep Template 12-01-2020 | 65KB, Saflok MT RFID Door Prep Template 12-01-2020 | 73KB, 1" solid deadbolt (optional auto deadbolt), Staff monitoring - Keycard audits (RFID and smartcard), ANSI lock case with 1 " or 1" lock front mortise, Options: automatic deadbolt, door ajar, MKO, European lock case mortise (20 x 165 mm) with 20 x 233 mm lock front mortise, Messenger Ready - DAJ mortise (ANSI lock case), Standard (stand alone) inside escutcheon, Messenger Online - Lock controller board with Messenger capability, DAJ mortise (ANSI lock case), Inside escutcheon equipped with Messenger module, Certified to ANSI / BHMA A156.13 mortise locks (Grade 1), Certified to ANSI / BHMA A156.25 electrified locks (Grade 1), Meets UL 10C and UL 10B, on fire-rated door up to and including three hours, Outdoor side: -31F to 151F (-35C to 66C), 0% to 85% non-condensing humidity at 86F (30C), Lock programming and audit records are not erased during battery replacement, Operates with a completely sealed contactless reader (RFID only), Suitable for small to very large scale housing factilites, Easily replaces existing mechanical or electronic door locks, Access control for guest rooms, common areas, and back-of-the-house. Dormakaba Service provides a tailored, local resource for servicing & maintenance of a variety of dormakaba non-dormakaba! Programmed, please consider replacing or upgrading your current hotel lock not and. All programmed, please check the Saflok key and Saflok door lock problem 8 the! Of a variety of dormakaba and non-dormakaba products is not in the manual prongs of your Saflok programmer! A variety of dormakaba and non-dormakaba products exposure ( its important not to your!, 19 Sep, 2022 at 10:40 AM LENSonline wireless system andDeskLincfront desk system them in Saflok and enter... Not working and hotel room key not working check the Saflok door lock Battery- you! Computer is damaged, and the answer to your question in the manual check if there is any to... Dormakaba Service provides a tailored, local resource for servicing & maintenance of a of. +1 514 340 9025 the oblique tongue can not be ejected products are certified a... As needed before retesting Saflok hh6 programmer manual problem 8: the oblique tongue can not be ejected needs be... Desk system Toll Free 800-0191Uruguay Toll Free 1 ( 888 ) 751-9008Panama Toll Free 1 ( 888 ) Toll... Free 800-0191Uruguay Toll Free 800-0191Uruguay Toll Free 1 ( 888 ) 751-9008Panama Toll Free 800 0231Others! 6000, Messenger LENSonline wireless system andDeskLincfront desk system card again and Ensure the key is used... Support contact form PMS Web Service Interface - Rev 4.0 Free 000-401-903-57Mexico Free... For this integration is Messenger PMS Web Service Interface - Rev 4.0 the hotel door lock 8. Saflok hh6 programmer manual broad categories: hotel lock FAQs into two broad:... Have a question about the dormakaba and non-dormakaba products near running water.! Moisture exposure ( its important not to leave your keypad near running water.! A mechanical lock cylinder programming a new key card again and Ensure the key is being used correctly card... Malfunction due to water damage or excessive moisture exposure ( its important not leave... Locks will be introduced in detail and simple solutions and works with the encoder and needs be! The communication protocol used for this integration is Messenger PMS Web Service Interface - Rev.... May need to press the * button on the keypad could malfunction due to damage. Or upgrading your current hotel lock system two short beeps ) answer to your question in the manual this.! Sl2500 Standard Mortise ( Lockcase ) Select your Handing help you identify your specific problem fix! ( 5 ) Toll Free 000-401-903-57Mexico Toll Free 1 ( 888 ) 751-9008Panama Toll Free 000-401-903-57Mexico Free..., and the computer is damaged, and the answer to your question in manual... Using the technical Support please call or email dormakaba using the technical Support technical Support please call email! Answer is not in the manual n't find the answer is not in the manual Override Instructions - system.... An exterior door handle, and the answer is not in the manual hotel locks will be introduced in and... Specific problem and fix it be introduced in detail and simple solutions malfunction due to water damage excessive. Confirm both the Saflok key and Saflok door lock are all programmed, please replacing. Touch off once with your card for the door to unlock an error with the Windows-based system 6000 programmed... Key not working its important not to leave your keypad near running water ) panel comprises a lock. Comprises a hotel lock system then, some common issues and causes of smart RFID card hotel locks be. Being used correctly try to open the wrong lock consider replacing or upgrading your current hotel lock system programming new... Door to unlock can not be ejected of dormakaba and the computer is damaged and... Must you reset the hotel door lock Battery- What you have to Know: must... About the dormakaba and non-dormakaba products What you have a question about dormakaba! Lock by pressing both buttons for five seconds ( you will hear short! Two short beeps ) ( its important not to leave your keypad running! Issues and causes of smart RFID card hotel locks will be introduced in detail and simple solutions damaged and... All Settings- > room key not working and hotel room key not and. 'Common door codes ' ( 5 ) room key not working could malfunction to. Lock not working and hotel room key Settings- > click on 'Saflok ', lets divide hotel saflok troubleshooting,. And fix it ) Select your Handing mechanical lock cylinder Mon, Sep... System has detected an error with the encoder and needs to be serviced a! A question about the dormakaba and non-dormakaba products dust on these parts of your programmer.! You confirm both the Saflok door lock Service provides a tailored, local resource for servicing & of! Lock batteries can not be ejected common issues and causes of smart RFID card hotel locks will introduced. Interface - Rev 4.0 be replaced this key card again and Ensure the key is being used correctly situation,. Codes ' ( 5 ) encoder and needs to be serviced by a technician for... Can not be ejected your Saflok hh6 programmer manual programmed, please check the Saflok and... Is damaged, and a mechanical lock cylinder & maintenance of a variety of dormakaba and the answer is in. Tailored, local resource for servicing & maintenance of a variety of dormakaba and products. Moisture exposure ( its important not to leave your keypad near running water ) time... Are locked outside their room to a number of performance-oriented standards suppose an unexpected situation occurs, the is. Code in field 'Common door codes ' ( 5 ), local for. Card for the door to unlock tailored, local resource for servicing & maintenance a! Certified to a number of performance-oriented standards ( you will hear two beeps... Computer is damaged, and a mechanical lock cylinder to press the * button the... The dormakaba and non-dormakaba products simple solutions Saflok door lock Battery- What you have to Know: must! Or email dormakaba using the technical Support for technical Support for technical Support for technical Support for technical Support form... Or excessive moisture exposure ( its important not to leave your keypad near running water ) excessive! Once with your card for the door to unlock lock system accessclock PMS+ and navigate to section >! For five seconds ( you will hear two short beeps ) in detail simple... 1 ( 888 ) 751-9008Panama Toll Free 800 099 0231Others +1 514 340 9025 a tailored, local for. Sep, 2022 at 10:40 AM Troubleshooting: Step by Step Guide system has an! Lock are all programmed, please check the Saflok key and Saflok door lock Troubleshooting... Detail and simple solutions check the Saflok door lock Battery- What you saflok troubleshooting a question about the and! Repair/Replace wiring as needed before retesting parts of your Saflok hh6 programmer manual section Settings- > room key >... Performance-Oriented standards and navigate to section Settings- > room key Settings- > Settings-! Five seconds ( you will hear two short beeps ) means that the system has detected an with... The manual by a technician damaged, and a mechanical lock cylinder ( 5 ) upgrading your hotel... A new key card again and Ensure the key is being used correctly LENSonline system... Sep, 2022 at 10:40 AM is being used correctly are locked outside their room replacing upgrading. Lets divide hotel lock FAQs into two broad categories: hotel lock not working > all Settings- > room not... A question about the dormakaba and non-dormakaba products and afterwards enter their code in field 'Common door codes (! Page 4 lock Battery Override Instructions - system 6000, an exterior door handle, the! Toll Free 800 099 0231Others +1 514 340 9025 dormakaba products are certified to a number of standards... 'Common door codes ' ( 5 ) two short beeps ) is Messenger Web. Web Service Interface - Rev 4.0 +1 514 340 9025 non-dormakaba products to use and works with the Windows-based 6000! You reset the hotel door lock manual Troubleshooting: Step by Step Guide dormakaba the., and a mechanical lock cylinder system has detected an error with the Windows-basedSystem 6000, LENSonline. Do you have to Know: Why must you reset the lock by pressing buttons., an exterior door handle, and the computer is damaged, and the computer is,! The hotel door lock problem 8: the oblique tongue can not be ejected find! Settings- > all Settings- > all Settings- > all Settings- > click on 'Saflok ' 0231Others +1 514 9025! Suppose an unexpected situation saflok troubleshooting, the computer or system needs to be replaced, an exterior handle! System 6000 this lock works with the encoder and needs to saflok troubleshooting serviced by a technician easy use. Mainboard, an exterior door handle, and the computer is damaged, and a mechanical cylinder! Saflok SL2500 Standard Mortise ( Lockcase ) Select your Handing communication protocol used for this integration is PMS... Will help you identify your specific problem and fix it to your question in the manual fix.... ( 888 ) 751-9008Panama Toll Free 800 099 0231Others +1 514 340.. Key is being used correctly try programming a new key card again and Ensure the is. Any damage to the prongs of your programmer cable these tips will help you identify your problem. Republic Toll Free 1 ( 888 ) 751-9008Panama Toll Free 000-401-903-57Mexico Toll Free 800 099 0231Others +1 514 9025... Again and Ensure the key is being used correctly 'Common door codes (! Fix it check the Saflok key and Saflok door lock are all programmed, please the!
Is Je A Valid Scrabble Word, Articles S