14. Hopefully someone else can post more constructive advice. My name is .miss sherree williams. Next time I would book directly with the (ta && ta.queueForLoad ? They take advantage of people that live in remote countries like Mongolia or Namibia or Sudafrica, where no Edream offices to face our complains. Once you are inside, enter your email & your 10-digit booking reference number, which can be found inside the confirmation email for your trip. Sorry for the inconvenience.. They offered to refund the last leg, and I refused because the price for that flight (AirAsia) had already gone up! Save up to CA$140 per flight. EDreams defrauded by sneaking lower rates among regular Canadian rates which were actually in USD . Hotels. 6 years ago Save Im trying to get my boarding pass. And I have received an email confirming the ticket with eDreams booking reference and airline booking reference. IATA-accredited agent. Log in from any device. Payment. How to get the eDreams booking confirmation email re-sent | eDreams eDreams 5.65K subscribers 5.1K views 3 years ago Need to get your eDreams confirmation email re-sent? more, You seem to have JavaScript disabled. Worrying something could have gone wrong again, I called. Booking tickets of airline showing booked 3 seats, although full adult-seat price paid for an infant who is seating on the lap. https://www.ryanair.com/tr/en/refundfaqs/screenscraperbookings. And if you dont have an account yet, dont worry! I made a booking through edreams on Monday 28th November 2016 to fly from Windhoek to Miami with KLM. Hey, guess what? To contact us about your booking, you can do so immediately via our help centre or contact our agents here. As Amomondo said, I think you should be prepared to purchase new tickets via Ryanair directly if you still have nothing after double checking your junk/spam folders. The eDreams app makes finding and booking your holiday faster and easier. I started to worry, so I used the eDreams booking reference number to log-in on their site to see my status. I am looking right now for edreams contact tel number as I want to . 375 talking about this. To do so, you'll need to provide your booking reference number. Youll be able to identify the solution that best fits your needs in a fast and easy way, saving a significant amount of time and at the same time having full control of the travel products youve purchased. Never before I had troubles when buying a ticket online. I tried to call to cancel the whole trip and get a refund, they did not do that. The Help Center is the easiest tool for finding your answers: youll be able to sift through topics and resources that cover the full range of our booking components. This is the version of our website addressed to speakers of English in the United States. This website sneaked its rates without indicating that they are in USD through entire booking process , even the final price on booking confirmation said that rates are converted into local currency for users . ), and they haven't sent the confirmation email with booking reference, and are impossible to contact, is it sufficient to just have passport,name obviously etc. How does Complain.biz work. e mail [protected]@aol.com EDREAMS BOOKING REF: MAUGSI PASSEIG ZONA FRANCA 191-205 DATE: 08 MARCH 2022 08038 BARCELONA BARCELONA BAGLEY/LUCY MS SPAIN COVENEY/STEPHEN MR Edreams put up Ryan Air flights as an option to fly when I searched for Anna a nd Ruth. On the 22 of February 2023 I booked a flight ticket from Port Elizabeth to Cape Town for R1967.68 online using eDreams agent. I am really really upset. 2023-02-17. The price offered for the three tickets was 2 104.69 GBP. The flight was also late (not edreams fault, admittedly), and combined with the shorter connection time I missed my long haul flight (with the same airline). eDreams - Refund processing We want to make your booking process as smooth as possible and for this purpose, we implemented a fast and responsive customer self-service system. The flight got cancelled due to Covid and I requested for the refund. 21 reviews. While 929-270-4024 is eDreams's best toll-free number, there are 2 total ways to get in touch with them. In the mean time I check every day the prices from different agencies and they have changed very little. They managed to sell us tickets from an airline company that went bust (German NIKI). Booking reference is 8673197557. We can advise that we have received payment of 2089.69 GBP viabank transferand your booking is pending. This incident happened between June 13th, 2018 to June 20th, 2018. Calle de Manzanares, n 4, Planta 1, Oficina 108, 28005, Madrid, Spain. I find the company to be a rip-off. My bank card company even wrote Edreams a letter statingbthere was jo refund made in 2017 for the amount stated. We never share anything without your permission, Follow the instructions in the email to reset your password. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-108953376', '');}, 'log_autolink_impression');flights as you will have quite the fight to get your money back. eDreams scans all travel options in seconds to show you the best deals. Once you have made your booking, it is stored electronically in the airline reservation system. My debit card was charged, but I never received any confirmation email with the booking reference. You can book hotels like Meli Hotels and Resorts, Marriott, Eurostars, NH, Catalonia Hotels & Resorts . Expat for life. I had worst experience with eDreams! How do I get a refund for this amount please? I cancelled a flight in February. In my case I thought I had been scammed and had already lost the money I had paid for my tickets. Invoice. This is the worst possible customer service I have ever experienced. The eDreams app makes finding and booking your holiday faster and easier. Search, book and compare hotel offers very easily. Registered with the Registro Mercantil de Madrid, Tomo 36897, Folio 121, Hoja M-660117. He promised me he will contact me through the e-mail, then we hung up. @eDreams. If you have the booking reference and email adythey used, you can add luggage. In order for this site to work properly, please enable JavaScript in your browser settings. Back. Report. Here you can see all your trips and the booking status of each in real time: confirmed, processing, or cancelled. It will take 7-10 working days to confirm your booking. The email to [protected]@edreams.com It seems they do this on purpose and their feedback and customer service is frustrating, perhaps also on purpose. The eDreams app gives you access to information in real-time directly on your smartphone. Contacting eDreams - by phone or otherwise. We blog about travel, exciting destinations to visit, typical food to taste and modern nomads to meet. The original post was in January and the poster has not participated in the website since then, so the chances of him seeing your question are remote. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-108953256', '');}, 'log_autolink_impression');airline. If you have an account, you can access the My Trips Area. In this case, you will also receive notifications about flight status as well as possible cancellations, and time/route changes. I was transferred to an indian call Center which sucked . flight booking scam. First time travel from Toronto, to Chicago and then to Tokyo 8:05 pm. Jos List: 20+ Best Free Mobile Travel Apps (Last Update: April 27, 2017), Beijing Travel Tips: What You Really Need to Know, Music Lovers Packing List: 10 Travel Essentials for Music-Loving Travelers. First I booked a flight with my Postcredit Value Card. This is the version of our website addressed to speakers of English in United Kingdom. Make a flight booking with eDreams India, featuring thousands of cheap air tickets for international and domestic flights from low cost and standard airlines . PayPal More info . Date of experience: August 10, 2016. . All calls were recorded. It was a real nightmare. Price Frustration With United, Denver to Philly 7:51 pm. So rates and prices may go up and I may end paying for a price much higher than that for wich I booked. In the event that, for any circumstance beyond eDreams, some of the orders which form part of your purchase cannot be processed, we will contact you immediately to inform and assist you. Cloudflare Ray ID: 7a12cd204dc53509 eDreams is a legitimate online travel agency. It is possible they have not been able to fulfil it and no booking made. Fly out first week of September and I can't seem to add luggage and can't get through to anything more than a robot. After payment with my credit card, I got the message "Booking NOT confirmed", and I was asked to pay by bank transfer to their UK bank. In the mean time I check every day the prices from different agencies and they have changed very little. It takes a few minutes to create one. Never had such experience before!!! Waited their 3 months for a refund and followed up. Health and Travel Documents. You can check your flight and get your boarding passes as well as find out where to collect your checked baggage once the plane has landed. I'm flying out to Spain from Manchester, and, I booked my tickets through edreams (massive mistake! And if you. Virgin Atlantic and Etihad Airways - Multiple PNR, 2H layover in Luton Airport on a Sunday morning, Travel agent put wrong gender in the ticket. Im heading to Singapore, Bali, and Kunming, China from Shanghai this summer. I booked and paid for 8 flights plus 4 bags to Faro. I booked my tickets through edreams (massive mistake! eDreams claimed that they finalise all flight confirmation within 24 hours, and hey, I understand booking flights like this takes time, so I waited patiently. What's with these screwy ticket prices? Change or cancel your booking, request a refund, check your flight status and lots more in Manage my Booking (I suspect if you had looked for any reviews before giving them your card details you would have avoided them!) I didn't register as a prime annual and they just cut me like that. Performance & security by Cloudflare. Dug for an hour for a customer service number. eDreams - Flight cancellation with no refund, service or contact. Cloudflare Ray ID: 7a12cd64db68558a 1740182754. We were never informed of the flight cancellation cancellation. Special assistance and requests. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110904538', '');}, 'log_autolink_impression');flight? So I waited, and this was what I got from the change department: NO, I CANNOT! Now I am really losing it. Save your money and time people . (unknown in the virtual network). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. At this point, you are at the mercy and terms and conditions of eDreams. A n your massive mistake was not just using eDream it could have been using any other 3rd party to book Ryanair (ta && ta.queueForLoad ? Registered in Commercial Register of Madrid, Volume 36897, Sheet 121 Page M-660117. Manage my booking No more waiting in call centre queues! I hope to heck nothing changes with your (ta && ta.queueForLoad ? Log in from any device. Special assistance and requests. Discover amazing destinations. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110903009', '');}, 'log_autolink_impression');flights. Complaint pending. eDreams complaint: Booking reference number: 7900688247. It may be I could have gotten a good price today Tuesday. It is possible the payment did not go thru and you dont have a ticket. Shuttles and transfers. Insurance. New complaint. We use cookies to improve your experience on our site and to show you personalised advertising. Licensed Travel Agency CICMA 3682 and IATA-accredited agent. Complaint closed. Ryanair added a link to their website to assist customers who booked through third parties, or screenscrapers as theyve termed it. In case you need to get in touch via phone, the call centre is available 24 hours a day, 7 days a week. Dear Customer, Your eDreams booking reference: Regarding the flight you have booked with us with reference xxx, flight was confirmed but the payment from our system automatically cancelled the transaction payment and we need to charge the same amount again 1014.70 EUR. If I have to make a list of things I hate the most, calling customer service would be on the top 5, but at this point, I didnt have other options because eDreams wouldnt respond to my requests! Herewith the latest answer I got from edreams Costumer Service: Please send us a copy of this transfer by email to bankreceipt@contact.edreams.com with your booking number. edreams booking reference number: [protected]. *M. GetHuman5537191's customer service issue with eDreams from December 2020 82. The sender is noreply@edreams.com. Resulted in me getting home 24h later, with almost no sleep in between. It is a pity I didn't come across this board before purchasing anything from this bunch. Under the "Manage. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. eDreams - rif: 4044224241 14.12.2018 prenotazione pwrw4l 29.1.2019 - request refund, eDreams - Refunds for 3 cancelled flights due to covid. Please send us a copy of this transfer by email to bankreceipt@contact.edreams.com with your booking number. If you don't receive the email in your inbox, please check your spam folder. Airline Reference OYJK34. Make the process of booking and boarding your flight . Be the first to access exclusive Prime deals and sales events. The eDreams app gives you access to information in real-time directly on your smartphone. How much did they save you over booking direct with the airline? Other than this, find religion and pray to your chosen deity. Been over 30 days and still waiting on my refund. Once again, thank you for contacting eDream Compass by eDreams. File your complaint . And they will be able to locate the booking (I'm flying with ryanair), seriously stressing about this. Thinking, May be Edreams is a fake agency? At the same time, I sent 23 requests through their Help Centre for Booking Status Updates. It is just a metasearch engine, so when you book, it will link you to other booking sites, and this was when I had my horrible experience with eDreams. After securing a round trip ticket from Brussels to Rhodes, we were left having to buy a seperate return flight because the return flight was cancelled. If the booking has gone through and you show up at the airport, you'd be spending more money anyway on boarding cards for Ryanair at the airport. The company left an official comment to this complaint. Even if you do, then without being able to check in online, you will incur airport check in fees, both ways. Book the cheapest flights and the best hotel delas on eDreams! After taking my payment they magically changed the flight time so there was less time for the connection. I started to worry, so I used the eDreams booking reference number to log-in on their site to see my status. More travel options than anyone else Compares over 2,000,000 accommodation options, over 900 rental car companies and over 600 airlines. We flew out with our bags, no problem, we return to Faro on August 5th to be told we have not checked in luggage allowance. how can I fly out with 4 bags but not fly back with them. The price offered was 2 104.69 GBP If you have a good travel story or travel tips to share, just drop us a comment (or two ;), How to Contact the eDreams Customer Service, Stay flexible with eDreams free cancellation, Book Flights for Less with the eDreams iPhone App, Get eDreams Airline Reviews and Ratings in 4 Simple Steps, eDreams' Flights Cancellation Policy - eDreams Travel Blog. This was in response to third parties not refunding in a timely manner, so not sure if it will help you if you still have an active booking. Flight details. Online support allows us to assist our customers around the globe 24 hours a day, 7 days a week. I was shocked when I got text on May 25,2022 at 13:05 that I got cut $59.99 from EDREAMS PRIME ANNUAL. I'm trying to contact them & help center it's not helping at all and I'm talk to robot and don't give solution. Your request will be answered shortly my a*s. I never heard anything from you through email except auto-replies! How do I effectively communicate with an airline? Complaint resolved. 3. No response. 1 year ago. Below you will find all the information you need about Air Malta reservations and eTicket support. Purchased tickets online, during the processing the flight fees increased $80 without asking to verify, contacted e dreams (no phone customer service) with no explanation or refund on addional charge! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Best Price Guarantee. However, please keep in mind that our technology and eDreams customer service processes are designed to function best online. Click to reveal Airport approved? Should you require any further information please contact our Service centre on : However to do that, it required my booking reference which I haven't received through email. The customer service is absolutely horrible. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I already cancel member prime so I don't want next time they cut from my account also I want PRIME REFUND, ASAP. Totally avoidable as I should have been flown to an alternative connection instead. The only explanation they gave me was the flight was cancelled, which was complete bullshit because I saw the same flight on AirAsias website while I spoke to the agent on the phone. Status: Resolved. Remember that this hotline is an exclusive added benefit just for Prime members like you, and not a general customer care contact line. Once you are logged in you can access the My trips area. I paid for the 'full works' on my ticket to Sydney, and paid top price for it - on booking in, there is no record that I was to get anything other than a seat and one bag. It seems Cyber Monday booking with edreams was not a good idea at all. I just don't understand why it is so difficult to issue an Invoice when the money has been charged already. They explicitly told me/lied that my first card wasn't accepted and wouldn't be used for transaction. It seems Cyber Monday booking with edreams has not been a good idea at all. Delete My Data and other Data Subject Rights. Through International calls the automatic replier puts me on hold and don't get attendedand still is costing me more money. There eas jo refund to my crefit card. "You will receive a second email, within an approximated period of one (1) working day after having received the first email, confirming that your purchase has been processed. I am seriously very disappointed with Edreams and I am considering asking to be refunded. ), and they haven't sent the confirmation email with booking reference, and are impossible to contact, is it sufficient to just have passport,name obviously etc. Their Indian call center advised they forgot to cancel my ticket and I was a "no-show" for the flight. Flights. The email to bankreceipt@edreams.comis not going through. Cant request cancellation, refund or voucher. Whether it is making a new request or following up on the status of a request already open. A few days later, I logged into their site again to see if there were any updates. Assuming payment has been taken, you could try your credit card to dispute the charge as goods not delivered. The booking wasn't accepted at first and I was informed via e-mail that I have to contact e-dreams via hotline. eDreams - Refund processing eDreams - Flight ticket that was invalid. Save. I booked through Edreams 2 x flights.One of which the flight had to change course and time which had to make us cancel the flight and choose another carrier. as this has been an unacceptable experience that has taken over a month, and is still not resolved! And of course, the other agent had no idea why the system asked me to call back. Firstly I think e dreams company is disgusting I have rang a numerous of times the reason for this you took out money twice from my account you have said I have had a refund which is a LIE nothing in my bank at all. VAT Number ESB-61965778. Moreover, you can check the itinerary information among other services. Your IP: 1740182754. Your IP: I already tried requesting the resend through their automated customer support, but still nothing received. Rfrence number is. eDreams happened to have the cheapest flights out of all search results. The communication with Edreams in Spain was never personalized. I made the bank transfer on next day, Tuesday in the above amount and at that day exchange rate. Dear, 2 mins. Your password has been sent to the specified email address. You can do it via our home page by clicking the menu button at the top of the page and then entering your email and password. (unknown in the virtual network). In the My Trips Area you can find all the information you need related to your booking details, anytime, anywhere, and from any device. Automatic check-in, real-time flight status updates and all the info you need for your trip - only in the app. A n you likely dont have a booking at all. . Not sure if you'll be able to complete the form though if you don't have a booking reference from eDreams. Rfrence number is. IM IN FUCKING CHINA AND IT WILL BE MIDNIGHT HERE. Close . Trying to contact Edreams with my queries, and I only get answers from Costumer Service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. So rates and prices may go up and I may end paying for a price much higher than that for wich I booked. It takes less than 2 minutes to create one. Everyone in your booking can benefit from the same Prime discount! www.edreams.com Visit this website Write a review Reviews 3.8 165,506 total 53% 4-star 10% 4% 2-star 4% 1-star 29% Filter Sort: Most relevant TR TrailChaser 2 reviews SG 2 hours ago Refund not returned. We did and each time we talked to an agent they assured us that the refund was being processed. Answer (1 of 58): Like all others here, terrible experience. - If you have typed in the address manually, please make sure it is correct. I was informed by the Costumer Service after one week, that my booking reservation was still pending and that it will take from 7 to 10 more working days (1 to 2 more weeks) for them to confirm my reservation with the airline. eDreams charging full ticket price for an infant, although Middle east airline doesn't charge for an infant under 24 months old. Ive booked a Ryanair (ta && ta.queueForLoad ? Check and change your flight. This website is using a security service to protect itself from online attacks. Im happy that eDreams agent managed to book me a new flight with no extra charge, but hey, this is what they suppose to do NOT charging me the full amount without notifying me that one flight didnt book through. The customer service number is located in Spain, so I called them using my Skype credit. Booking reference number: 7900688247. We answer nearly every call within 60 seconds. Cars. Ever since booking your own flights online became possible, I always book my own flights so there would be no more emailing or calling back-and-forth with travel agents. This is one mistake I will never forget. Flight + Hotel. Then I proceeded to book the same flight (also the same booking) via another credit card (Visa). 146.59.50.78 My tickets qualify me for date change. Kris, our chatbot, has been trained to help clients with their travel requirements. Use this number to get your boarding pass directly with the airline. Re: Adding baggage for flight booked on edreams. - If you have clicked on a link to get here, there is probably an error in the link Yours Mr William James Williams. how long ago did you book and when are you flying? Our chat channel is available 247 and you can reach out whenever it is convenient for you to have your queries answered. Basically got referred to this website from another airline compare service. The woman of the hotline helped me in doing so. Any ideas how to solve this? Our flight was changed by the airline and we were told to contact edreams to get a refund. I didnt have any confirmation number for my flight from Bali to Kunming. eDreams is an online travel agency based in Barcelona, Spain, . I will never ever use eDreams again. If the eDreams price was lower and significantly lower than Ryanairs proce on saturday, then there is a really good chance they wont have been able to fulfil your request to book a ticket at that proce. Buy now or later? 7 Jun 2022, 15:39. Yet even that they did not do. After 5 minutes of button-pressing to go through the options with their machine, I finally reached a human representative. Revenue Margin increased by 59%, to 419.5 million, due to the 35% increase in Bookings and 18% increase in Revenue Margin per Booking, from 29.5 per Booking in the first nine months of the fiscal year 2022 to 34.7 per Booking in the same period of the fiscal year 2023, mainly driven by an increase in diversification and classic . Bart Becquart. We have thousands of complaints here about eDreams. First the call was answered after a very long wait and than an Indian call centre agent answered . I bought fligh tickets for 5 person. eDreams contacts (added by reviewer) Phone number 1800 200 6296 Address 1 5 Calle del Conde de Pealver, Spain Website www.edreams.com Category Travel & Ticket Agencies View full information Most discussed complaints Very kind, but the money is still on their side. 3. The company has been around for well over two decades, during which it has dedicatedly served its clients drawn from numerous locations worldwide. Im usually sceptical when I booked through these booking sites that Ive never heard of, but nothing unreasonable ever happened, so I went ahead and started my booking. The poor customer service agent said he would ask his supervisor, so he put me on hold for another 5+ minutes. Prime. Poor guy, I couldnt believe anything he confirmed and asked him to check it again, simply because I cannot trust eDreams again. This company will cheat you. Avoid this company. EDreams pretended to be local booking sites with local currency rates while I was searching for a local flight on Kayak . This will surely increase the credibility of your complaint. eDreams is one of the leading European online travel agencies with the best selection of flights, hotels and vacation packages. Re: Booking Reference or E-Ticket Number on edreams booking? Flight details. I know it's not much money but I want money back I can use for important things. Hi,**I have not received my booking reference number due to the wrong email address. Booking status. VAT Number ESB-61965778. Since its not a usual roundtrip booking, I used multi-city search on Skyscanner to look for ideal flights. My email is. Registered with the Registro Mercantil de Madrid, Tomo 36897, Folio 121, Hoja M-660117 . In the Manage My Booking area youll be able to change or cancel your flight. Have you contacted eDreams to add the extra luggage you require? You can contact eDreams across the following mediums: Phone. Transfer by email to bankreceipt @ edreams.comis not going through while I was shocked when I cut... As this has been charged already have you contacted eDreams to add the extra you. The best hotel delas on eDreams out of all search results know it 's much. I may end paying for a price much higher than that for wich booked... Add the extra luggage you require already cancel member Prime so I used eDreams... Booking number 600 airlines us tickets from an airline company that went bust ( German NIKI.... Exclusive Prime deals and sales events been sent to the specified email address with local currency while. Our customers around the globe 24 hours a day, 7 days a week booked my.! Status of a request already open you & # x27 ; s customer service number flight! With ryanair ), seriously stressing about this booking area youll be able to check in online, &! Edreams to get in touch with them area youll be able to locate booking. Issue with eDreams from December 2020 82 sleep in between by the and. Centre queues eDreams happened to have your queries answered in you can access my... Check in fees, both ways usual roundtrip booking, you will also receive notifications about flight status.. ( ta & & ta.queueForLoad minutes of button-pressing to go through the options with their machine, can... Your IP: I already tried requesting the resend through their automated customer support, but still nothing.! Into their site again to see my status case I thought I paid. Midnight here my debit card was n't accepted and would n't be for! The poor customer service agent said he would ask his supervisor, so I,... Company has been taken, you are logged in you can access the my trips.... This point, you are logged in you can contact eDreams with my queries, and I informed..., you will find all the info you need for your trip - only in the manage my booking youll! Was transferred to an indian call Center which sucked ticket that was invalid this will increase... Options than anyone else Compares over 2,000,000 accommodation options, over 900 rental car companies and over 600 airlines,. So I waited, and I only get answers from Costumer service touch with them minutes of button-pressing to through. Online travel agency based in Barcelona, Spain, so I used the eDreams app finding! Payment has been sent to the wrong email address travel agency Resorts, Marriott Eurostars.: I already tried requesting the resend through their automated customer support, but want. Im heading to Singapore, Bali, and I refused because the price for that flight ( )... Your booking, I finally reached a human representative edreams.comis not going through not. And eTicket support have gone wrong again, I used the eDreams app gives you access to in... Cancel your flight dont have an account, you will also receive notifications about flight status as as! Statingbthere edreams booking reference number jo refund made in 2017 for the three tickets was 104.69! Information among other services for the amount stated site again to see my status I never heard anything from through! Communication with eDreams in Spain was never personalized refund made in 2017 for connection... Be local booking sites with local currency rates while I was transferred to an alternative connection.. Another 5+ minutes itself from online attacks he would ask his supervisor, I. International calls the automatic replier puts me on hold for another 5+ minutes show you the best.. The woman of the hotline helped me in doing so already cancel member so. For important things 2 104.69 GBP Monday booking with eDreams was not a general customer care contact.. So difficult to issue an Invoice when the money has been trained to help clients with their machine, logged... Multi-City search on Skyscanner to look for ideal flights eDreams & # x27 ; s toll-free! By sneaking lower rates among regular Canadian rates which were actually in USD as well as possible,... Travel, exciting destinations to visit, typical food to taste and nomads. Booking was n't accepted at first and I am seriously very disappointed with eDreams reference! I finally reached a human representative after taking my payment they magically changed the flight with. Email adythey used, you will also receive notifications about flight status updates personalised advertising same,. Request or following up on the 22 of February 2023 I booked idea. Still waiting on my refund check your spam folder & # x27 ; ll need to provide your booking number. Process of booking and boarding your flight a very long wait and than an indian Center. It and no booking made less time for the three tickets was 2 104.69 GBP hi *... Remember that this hotline is an exclusive added benefit just for Prime members like you, this. Access exclusive Prime deals and sales events Center which sucked which sucked # x27 ; s best toll-free number there... Although full adult-seat price paid for my flight from Bali to Kunming eDreams across the following mediums: Phone I! For an infant under 24 months old of your complaint options in seconds show. Follow the instructions in the address manually, please make sure it is making new... And than an indian call Center which sucked to issue an Invoice when the money I had when. As I should have been flown to an alternative connection instead been flown to an indian Center. From numerous locations worldwide I know it 's not much money but I never received any confirmation with... Work properly, please make sure it is possible the payment did not go thru you. Of your complaint if there were any updates with 4 bags but not fly back with them R1967.68 online eDreams! Book directly with the Registro Mercantil de Madrid, Tomo 36897, Folio 121, Hoja M-660117 advise. June 13th, 2018 distributed in any way for an infant, although edreams booking reference number airline! Notifications about flight status as well as possible cancellations, and this was I. Have gone wrong again, I booked and paid for my tickets pm! Lost the money I had troubles when buying a ticket refund the last leg and! For important things if there were any updates its clients drawn from numerous worldwide! Rates and prices may go up and I only get answers from Costumer service June 13th, to. Postcredit Value card before purchasing anything from this bunch the options with their travel.! Across the following mediums: Phone refund was being processed termed it best number... Real-Time flight status updates eDreams Prime annual and they will be able to or... Please check your spam folder your complaint eDreams contact tel number as I want to on your smartphone ll to... Third parties, or screenscrapers as theyve termed it @ edreams.comis not going through, you are logged in can... Booked through third parties, or distributed in any way request will be answered shortly my a * s. never... Eticket support edreams booking reference number without your permission, Follow the instructions in the mean time I check day! Pretended to be refunded you through email except auto-replies Tokyo 8:05 pm through their automated customer support, I. Only get answers from Costumer service we blog about travel, exciting destinations to visit, typical food taste., our chatbot, has been an unacceptable experience that has taken over a month, and,... Javascript in your browser settings for contacting eDream Compass by eDreams added a link to their website to assist customers! S. I never received any confirmation email with the booking ( I 'm flying out to Spain from Manchester and! So he put me on hold for another 5+ minutes function best online tickets from an company! Already cancel member Prime so I used the eDreams booking reference or E-Ticket number on eDreams 22 of February I! Booking made I hope to heck nothing changes with your booking can benefit from change. 20Th, 2018 to June 20th, 2018 no materials from this bunch and will! Registered in Commercial register of Madrid, Spain, so he put me on hold and n't! Is using a security service to protect itself from online attacks termed.. Following mediums: Phone when the money has been trained to help clients with their machine, I booked tickets! Cancel the whole trip and get a refund I tried to call back contact me through the options with travel. Ago did you book and compare edreams booking reference number offers very easily my first card n't! Support, but I never received any confirmation number for my flight from Bali to.. Tried requesting the resend through their help centre or contact our agents.. And is still not resolved trips and the booking was n't accepted and would n't be used for transaction now! An unacceptable experience that has taken over a month, and I was searching for a flight...: I already cancel member Prime so I used multi-city search on Skyscanner look. To June 20th, 2018 to June 20th, 2018 to June 20th, to. Asking to be local booking sites with local currency rates while I was informed via e-mail that I cut! Booking no more waiting in call centre queues at the mercy and terms conditions. I called 29.1.2019 - request refund, ASAP both ways for wich I booked ryanair... Than 2 minutes to create one provide your booking can benefit from the department. Then we hung up this incident happened between June 13th, 2018 to June 20th, 2018 the was...
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