Therefore a complete description here of why I believe they owe me a full cash refund is not appropriate until after I have completed my next step. Filled with a spectacular array of exotic destinations and award winning culinary programs, Oceania Cruises awaits your discovery. Get expert advice, insider tips and more. On Oceania Cruises’ new Marina an unusual scene plays out. Oceania Insignia (6) Oceania Marina (1) Oceania Nautica (4) Oceania Regatta (3) Oceania Riviera (4) Your Account Home Search Specials Cruises Shore Excursions Group Cruises About FAQ. Expert review. Oceania Cruises has 13 restaurants across 5 ships. 35 Oceania Cruises reviews. Once you settle for good you will never be great. Their customer satisfaction skills are certainly not a high priority. Find detailed reviews of all Oceania cruise ships and destinations. Oceania Cruises targets middle-aged and retired folks looking for an affordable, no-frills sailing experience to exotic destinations in hard-to-reach places. So they cancelled the cruise and made arrangements to fly out of Lima on March 15th - Sunday night, around 11pm. We met a couple when we're in Italy last year and told us about Oceania. Oceania offers itineraries to smaller ports megaships can't reach and a near-luxury cruise experience for fares much lower than you would expect. Because of my age, this was to be my last major trip. We have only sailed on the larger Oceania ships - this was our first time on one of their. No matter which ship you choose, Oceania has put a great deal of effort into ensuring its country-club-casual atmosphere and high quality standards are present throughout the fleet. Fortunately no one on the ship was infected with the virus. Senators warning Oceania to return money to people caught up in this Virus. Enjoy reading our tips and recommendations. The quality of the produce on Nautica is excellent and the finished dishes are often sublime. Their voucher is of no use for various reasons. We have been on about 30 cruises, so we have tried most of the, Electronic Bookings and web site are relatively user friendly for both planning and managing the reservation. Unfortunately, coronavirus concerns by the island, As veteran cruisers, we had high expectations for our first cruises (2/4 and 2/14, back to back) on Oceania. A world-wide pandemic, they provided no service(s) are are keeping my money. I have talked/sent emails to multiple people at this organization. Original Review: COVID-19 is not Oceania's fault - but how they treat their customers is - and the result is NOT good. This is the first time I cruise with Oceania. And, Oceania cancelled the cruise. Find cheap Oceania cruises on Tripadvisor. 28 Oceania Cruises Reviews by current and past employees about salary & benefits work culture skill development career growth job security work-life balance and more. Oceania Cruises Reviews. The different Oceania beverage packages are explained in the onboard brochures. If applicable, our Live Voyage Reports offer a day-by-day overview of an actual cruise onboard. The overall rating of the company is 3.1 and consumers are mostly neutral.. Paid extra for OLife and in order to fly nonstop, air deviation to come in a day early since overnight flights. Oceania Cruises cruise reviews About Oceania Cruises. The only choices given by Oceania was to accept the changed agenda or a time-limited, non-transferable voucher for a future trip on Oceania. The suite we had was a Penthouse Suite 2 and the environment in our room was perfect. I explained to the TA that , … Oceania Sirena: 12 days on a bouncy castle... but the food was excellent. Find and plan your next Oceania cruise by comparing prices and reviews on Cruise Critic. Companies. Oceania Cruises was first mentioned on PissedConsumer on Jun 19, 2011 and since then this brand received 10 reviews.. Oceania Cruises ranks 6 of 156 in Cruises and Ships category. Oceania Cruises Reviews. Even 16 months out, the only OV still available was one of very few Wheelchair/Handicap cabins on the entire ship. Company Overview Locations FAQ. Is this your company? Our content is intended to be used for general information purposes only. Stateroom had not been cleaned properly. Cruise Content Cruise itinerary, cruise ship and cabin images are sourced from Oceania. We’ll start sending you the news you need delivered straight to you. You can call Oceania Cruises at (800) 531-5619 toll free number, write an email, fill out a contact form on their website www.oceaniacruises.com, or write a letter to Oceania Cruises, 8300 NW 33rd Street, Suite 308, Miami, Florida, 33122. Search for great cruise deals and compare prices to help you plan your next Oceania cruise vacation. Watch as we explain and go over Oceania Cruise Ships. They could not have gone on it if they wanted it. I organized my ‘bucket list’ cruise; 3 weeks on the Marina departing 3/15-4/4/20 to Buenos Aires for family. It was great way to see the view behind with this cruise company's ships! Two cabins booked and paid for in August 2019. In the past I have been on Royal Caribbean Costa NCL Celebrity many times. Works really fast and easy to booking! Offering 6 luxury vessels which sail internationally to 450 different ports each year. They say that they will provide me wonderful service as long as I book before March 2021 and sail before October 2022. By Monday morning, March 16th, all flights in and out of Peru were cancelled due to the Pandemic. Recent recommendations regarding this business are as follows: "They took something so good and turned it into something so … Attendant was poor. No respect for passengers, staff don't care. Travel to Cuba was banned, so Oceania substituted other Caribbean islands from the original three-city tour. We encourage you to review our privacy policy and click on the available links if you want additional information on a particular topic. Find details and photos of Oceania Marina cruise ship on Tripadvisor. See reviews below to learn more or submit your own review. Oceania Cruises is an upper-premium cruise line that has five award-winning, mid-size ships that carry between 684 and 1,250 guests. My elderly mother was scheduled for the trip of a lifetime in March - a 3 week Oceania cruise around South America scheduled to depart on March 15, 2020 - with her 2 siblings and her brother-in-law. Formed in 2002 by luxury cruise industry veterans Frank Del Rio, Joe Watters and Bob Binder, Oceania Cruises is the world’s largest upper premium cruise line. ORIGINAL REVIEW: Booked a cruise on Rivera for March 2020. While many guests love the larger Marina and Riviera, the R-Class ships (so name… You never know what may, This cruise was influenced by politics from its start. By: Harper, Ilminster on 14th Sep 2018. It was a repeat of the ABC trip we took earlier n the month with Holland America. UPDATED 11/09/2020: Booked a cruise in November 2019 for a cruise with Oceania for a March 2020 sailing. Our Best Cruise Yet! Oceania Cruises review by U.S. News & World Report, including ships, pictures, cabins, onboard amenities, dining and more. The itinerary wasn't what we paid for or even wanted to see, and the only options at the time were set sail or receive a FCC. Pleasant escape from Winter, along Pacific coast of Central & South America, Up to expectations and sometimes exceeding them, A very pleasant cruise on a delightful ship, 14 day cruise to Australia and New Zealand. How do I know I can trust these reviews about Oceania Cruises? Oceania Cruise Reviews From the accommodation standards and service, to the entertainment and dining, our Oceania cruise reviews cover it all. Oceania Cruises Marina: A Personal Work Of Art. What a mess that can be. They are still a good cruise line. In addition to embarkation and, Freshly perked up from her recent refit, Regatta was a charmer. If you are thinking Oceania - Don't!! All passengers on the advance manifest should get the same reimbursement. If Oceania doesn't do the right thing, I urge anyone who reads this to not support Oceania in the future. But good is the enemy of great. ** Some passengers are getting refunds/ some getting Future Cruise Credits - no consistency at all. Never Got to Lima or Machu Picchu, Great cruise - even with the impact of the Coronavirus, Disgusting floating health hazard, rude staff, and bad entertainment. Unsubscribe easily. They have put their bank balance ahead of customer satisfaction. When the October cruise was cancelled, I called my Oceania Travel Consultant and said I am not going to rebook and to refund my money. 64 reviews of Oceania Cruises "This past Summer I went on the trip of a lifetime... one month around Northern Europe and the UK. Ain't that the truth. This was to have been a trip, for a once in a lifetime opportunity for my 30-wedding anniversary. Itinerary and shore excursions are subject to change and may vary by departure. This cruise was from San Franciso to Santiago Chile, i.e. Oceania Cruises, Miami, Florida. During my Oceania Nautica review … In some cases - and especially with cabin images - these should be treated as indicative only. On July 29, 2020, I received an email from Oceania indicating that the October 2020 was cancelled as well due to COVID. All Rights Reserved. Oceania prides themselves on top of the line service, food, accommodation and destination. Its location on this page may change next time you visit. Our trip was to fly out 3/13. A blogger already on ship due to arrive posted they were told LIma denied entry to ship. Nautica. I am 82 and very high risk and took advantage of the offer. Add a Review. We especially appreciated the Internet services - always available and reliable. It is nice the water and specialty coffees are included. Oceania will not refund my money because it is in a FCC. We just booked a cruise on the Marina for a 2022 sailing. We value your privacy. I know I won't. We have booked 4 cruises with them. When I rebooked the March Cruise, Oceania put my money into a FCC (Future Cruise Credit) for the October cruise. See our Oceania Riviera review and video tour. Dining is a highlight of any voyage on Nautica. I doubt the people at Oceania ever read or pay any attention to TA reviews. People complained that the portions, Oceania cruises are great for couples (nothing interesting for children or singles) I have tried repeatedly to get Oceania to give me a full USD refund but they are unwilling to even mediate. We had been to New Zealand and the South Pacific before and wanted to see a few more islands. There were pros and cons to Oceania for me. Oceania Cruises sail all over the World. We have had excellent trips on Oceania and were on the Riviera three years ago. Why cause bad PR and turn people against your line when a consistent reimbursement is all we want? Reviews: Overall Rating # of Reviews: Oceania Cruises - Oceania Insignia: 4.7 rating based on 1 rating Oceania tells my agent I forfeited 100% for cancelling and get no reimbursement. Another item worth mentioning - even when you live close enough to easily/quickly drive to a cruise or air port- is to think about staying overnight(s) "close in" before air or cruise travel. I have taken other cruises on Princess—got sick every time; the same with Celebrity. No photographer constantly taking pictures. Oceania is expensive, but I have never gotten sick on an Oceania cruise as they are so careful about who handles serving utensils at the buffet line. 31 Oceania Cruises reviews. Jobs; Companies; Salaries; Interviews; Search. Best of all, this luxurious cruise ship never feels crowded, even on sea days. Thinking that the world would be back to normal, I rebooked for October 2020. Because of the COVID -19 pandemic the cruise, with 10 ports of call, was changed in its entirety with the exception of Athens Greece. Cruise customer reviews of real passengers. The ship is great and the staff is fantastic. Oceania offers itineraries to smaller ports megaships can't reach and a near-luxury cruise experience for fares much lower than you would expect. If I had a choice on rating them "no" stars I would have. Amy Stoltenberg. Why you can trust this review Oceania Cruises was first mentioned on PissedConsumer on Jun 19, 2011 and since then this brand received 10 reviews.. Oceania Cruises ranks 6 of 156 in Cruises and Ships category. Nautica is the top-ranked ship overall. Rebooked for October 2020, that cruise also cancelled by Oceania. The cruise was disappointing .The ship was very small. I have been arguing with this company for weeks now to refund my money. Oceania will not refund my money because it is in a FCC. Itineraries range from 7-day Alaska cruises, to 200-day round-the-world voyages. Our penthouse had been totally redone in soothing sea colours and lots of light, the public areas were inviting, and despite the rumors we had heard, Oceania Riviera Cruise – Caribbean Feb. 4 – Feb. 14, 2020 Excellent service, food and itinerary. March 7 we received email with Travel Assurance. FAQ. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. 57 Reviews--Jobs. The price was comfortable and direction of cruise were really full with amazing views! Oceania needs to do show some humanity and do the right thing morally - give the 4 of them their $40,000 back! They will only give a Future Cruise Credit and are refusing to give a refund on a cancelled cruise. But if you’ve got kiddos in tow or just want to see what else is out there, compare other cruise lines. I … Oceania Cruises Riviera Ship Review Guests enjoy the pool deck on the Oceania Riviera. They will NOT refund my money. OCEANIA CRUISES REVIEWS. There are six cruise ships in the Oceania fleet, most of which accommodate fewer than 700 guests. a 22-day section of a world cruise. Worst service ever( taken 92 cruises). Overview Overview. Due to the COVID virus this cruise was cancelled by Oceania. We found the food in, I have read a few of the recent reviews from guests, but I have to disagree with most. Time is now 12/29/2020, 9:45:05 PM. We found, however, that this cruise was definitely not up to scratch. 11 Benefits. Beware of cockroaches in your food. Contact Oceania Cruises customer service. 85 reviews from Oceania Cruise Line employees about Oceania Cruise Line culture, salaries, benefits, work-life balance, management, job security, and more. These range from the R-Class sisters Insignia, Nautica, Regatta and Sirena to Oceania’s purpose-built beauties, Marina and Riviera. The, I thought it was going to be a luxury cruise, but it was the worst cruise experience I've had in about 30 cruises. Helpful. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. But by the 31st March they had actually cancelled the two cruises. There are six cruise ships in the Oceania fleet, most of which accommodate fewer than 700 guests. Cabins were spacious, itinerary was exactly what we wanted (European.) Thinking that the world would be back to normal, I rebooked for October 2020. So we decided to book one and it was by far the best cruise. The majority of the staff (99.9%) was incredibly helpful and extremely accommodating. Learn about onboard activities and tips from cruise experts . The lack of communication caused us financially I had paid for pet sitter, clothes bought, etc.) The Coronavirus caused us to have quite the unexpected journey. My Oceania Nautica review rates the food highly. Thank goodness they got out. You felt the ocean and every movement . 89 contributions 10 helpful votes. Oceania is a premium cruise line with an emphasis on fine food. ie: $27,000+ AUD (the fact that they even keep the whole 100% is ridiculous in itself). The ship had a very large library, on-board entertainment was first-class and the food in all of the dining locations was excellent. If applicable, our Live Voyage Reports offer a day-by-day overview of an actual cruise onboard. As aforementioned, many instances of TA "paid" gratuities come from consortia to which they belong (on select cruises) and/or incentive funds provided by Oceania. We had never been on a “luxury” cruise line and wanted to compare it to Celebrity Cruise Lines. We discuss here in this video our likes and dislikes about Oceania Cruise lines. Formed in 2002 by luxury cruise industry veterans Frank Del Rio, Joe Watters and Bob Binder, Oceania Cruises is the world’s largest upper premium cruise line. They will not refund my money. Oceania finally sent notice of cancellation policy. Minus the one DB in the bar that argued with me about what constitutes a martini. Cabin inclusions, upholsteries and room layout may differ to the image(s) shown. This Oceania Riviera review tells you all you need to know about the luxury, mid-sized cruise ship. They would still be getting their money. Sail away in your luxurious suite or stateroom and home away from home. Mature Luxury and Foodie Cruise First time cruising with Oceania on Riviera. Oceania Regatta restaurants review. They flew to Lima, Peru the week before but quickly realized the rapidly evolving pandemic situation was making travel unsafe - particularly for their elderly group and one of them being particularly immune compromised. A free inside look at company reviews and salaries posted anonymously by employees. They are still the best. Floating Art Gallery With Amazing Staff, Incredible Food, An Unexpected Adventure on the High Seas. There are beautiful public areas as well as spacious staterooms and suites. We were lucky and did, which we have done on previous cruises. Oceania Cruises review. Find candid photos and detailed reviews of the Oceania Nautica cruise ship. Food, Glorious Food. Why do they care if I transfer this to someone else? 10 Photos. I have recently written to The Miami Herald where I have asked for a copy of a news article they apparently published earlier this year regarding 2 U.S. I received an email in July, stating the October cruise was cancelled. Oceania Cruises sail all over the World. We normally cruise on Celebrity .We wanted to try an Oceania Cruise and the price was right. Also no cocktail staff in the theater during the, Wow! Oceania is the worlds largest upmarket cruise line. Since there were significant confusing, unethical, and in my opinion illegal things that happened during this change in venue, I plan on pursuing my legal recourse to collect the money I believe they owe me. We were sailing to Pisco, Peru on day 18 of our planned 20 day cruise when the captain, Our cruise was wonderful and though the ship had challenges out of their control (previous cruise had GI case and then, on board more GI cases) which necessitated a deep clean before embarking which delayed everyone, The biggest take-away from this cruise is to say that if you do take medications, take an extra seven days worth with you. I planned a cruise around Italy ending in Greece. Oceania Cruise Reviews To read a review of a particular ship, click the link under "Read the Review." Oceania Cruise Reviews To read a review of a particular ship, click the link under "Read the Review." Answer by the 31st March they say. There is simply no better way to explore the world than aboard the elegant ships of Oceania Cruises. 417K likes. If you wanted to venture aboard one of the Oceania ships, but didn’t quite know which one to choose, then make sure you take a look at our informative and insightful reviews. Picked the cruise for the itinerary. Oceania is often affectionately referred to as the ‘foodie cruise line’ due to its award-winning restaurant menus and bars. Compare prices for 367 cruises on 6 ships and get the best deal. Learn more about Oceania Marina deck plans and cabins, ship activities including dining and entertainment, and sailing itineraries to help you plan your next cruise vacation. I received an email in July, stating the October cruise was cancelled. With the number of COVID cases increasing every day, why would I want to book a cruise now? See what 347 cruisers had to say about their Nautica cruises. Relax and recharge on small-to-midsize ships. The service was 5 star across the board. But, they should. Cabin reviews, service, ship etc. The whole cruise was a little "off". The Riviera is simply stunning, with a museum's worth of artwork. Standard: Luxury. Share. View Jobs at Oceania Cruises. #5 in Best Cruise Lines for Couples #9 U.S. News ranks 6 Best Oceania Cruises based on an analysis of reviews and health ratings. They have stated that if we cancel the cruise we will not refund us.They have not responded on where we will be able to disembark . We could control the temperature on our, Prior to boarding the Marina for our January jaunt up the western coast of South America and through the Panama Canal, I read many reviews here that had me slightly concerned. No policy or official cancellation on our departure. Horrible customer service. Oceania Cruises has been ranked based on an expert evaluation of the line's level of luxury, as well as an assessment of user reviews and health ratings. Oceania is a premium cruise line with an emphasis on fine food. We value your privacy. 417K likes. Oceania Nautica review. One cruise with Oceania was enough to convince us to never consider sailing with any other line - and we have tried many. Our first stop was supposed to be, By proceeding, you agree to Cruise Critic’s, Easily compare prices from multiple sites with one click. Oceania Sirena: 12 days on a bouncy castle... but the food was excellent. 45 talking about this. Sign up to receive our free weekly newsletter. They totally revised our itinerary on the 7th March and said the ship was still sailing. We had particularly enjoyed the food and the very excellent service from a dedicated and well trained staff so we eagerly chose, This was my first cruise on Oceania. I have never been treated worse on any planned or taken trip. For more information about reviews on ConsumerAffairs.com please visit our 35 Oceania Cruises reviews. This gives me a chance to compare the two cruise lines. Each of our cruises is an invitation to discover your next travel story and reignite your passions. Our expectations were exceeded. Unsubscribe easily. Virus concerns came up late February but SA not affected. One of my passenger is international pilot and saw notice Argentina, Chile and other SA countries banning US entry. 35 Oceania Cruises reviews. They only refunded a portion of my money. She is on a fixed income so this was a significant expense. Why this cruise? For example, one cruise may leave from Miami to do the Caribbean but then it will do a crossing over to Europe to sail from Southampton, Lisbon, Rome etc. View All num of num Close (Esc) Oceania Cruises. Oceania Riviera Each of our cruises is an invitation to discover your next travel story and reignite your passions. My husband and I was on a 32 days cruise to South America with Oceania marina. The overall rating of the company is 3.1 and consumers are mostly neutral.. Oceania Cruises take their food seriously and it shows. 41 Salaries. Find candid photos and detailed reviews of the Oceania Nautica cruise ship. Last updated: Jan 6, 2020. Thank you, you have successfully subscribed to our newsletter! I'm sure there are many others in this same situation, and if a class action against Oceania's behaviour is going ahead - we would be in. We were given dates at which time we could book shore excursions, specialty dining restaurants, and, My husband and I chose this cruise because of the itinerary and our past experience with the vegetarian food on Oceania. 35 Oceania Cruises reviews. Mature and discerning travelers will experience exceptional cuisine, meticulous attention to detail and a warm and inviting country club-casual ambience on every voyage. Next, virus concerns on all cruises and ships denied entry. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. They will not even allow me to transfer the FCC to someone else. Oceania Cruises: See 633 reviews and 715 candid photos real cruisers. This is the worst customer services that I have ever had. About the Oceania beverage packages and drinks options. But they refuse to refund the money and only still give a FCC which has limitations, plus there is no cruise advertised with the same itinerary as we had chosen and let's face it - we are now asking ourselves will they still be in business by 2022?? Booked a cruise in November 2019 for a cruise in March 2020 for my 30th wedding anniversary That cruise was cancelled die to COVID.