Maintain register of linen movements and check linen regularly, Supervise ironing and laundering of linen of the hotel, Supervise work of linen room attendants and tailors. Recruit new employees and train them for the housekeeping jobs. The chart shows that each employee should take orders only from the person directly above him/her. Housekeeping Organization Chart in hotels, Housekeeping Department Organizational Chart For Large Hotel, Medium Hotel, Full Service Hotel, Small Hotel etc. Site Map. Get sample Stationery, Formats, Hotel SOP's, Staff Training Tips, Job Descriptions and more. Stacking sheets, pillowcases, towels, tablecloths, napkins in different stacks. Arrange and stock the pantry with linen and supplies. Departure Room :-                 A room from which the guest has departed, settled the accoun. Coordinate with room service for tray clearance. Ensure submission of room attendants reports and room status reports. © Setupmyhotel 2021 - All rights reserved. Some guests may make unusual requests or complaints. His/her duties are:-. Facilitate provision of extra services to guests such as baby sitters, hot water bottles, other guest requests. Send dirty linen from laundry after checking. Maintain watering schedules of plants and attend problems regarding watering schedules. His/her duties are:-, Supervise cleaning on the allotted floors and areas- including guestrooms, corridors, staircases, floor pantries of the allotted floors, Inspection of cleaning in rooms and coordination of the work in fllors, Supervise handling of soiled linen to laundry and requisitioning of fresh ones from housekeeping. The Executive housekeeper in each unit of the chain hotel will report to the director of housekeeping, who heads the housekeeping departments in all the hotels of that chain. Organization Chart of Housekeeping Department In a Large Hotel >> Friday, February 12, 2010. Bath linen :-                           Includes bath towels,hand towels,face towels,wash cloths, and fabric bath-mats. Subject:Hotel & Tourism Management Paper: Hotel Housekeeping. His/her duties are:-. The Assistant housekeeper helps the executive housekeeper in the day to day activities and looks after the various areas of responsibility in the hotel, that is, floors, public areas, the linen room, desk control, inventory and staffing etc. Organization Chart of Housekeeping Department In a Large Hotel (1) Organization Chart of Housekeeping Department In a Medium Size Hotel (1) Organizational Structure of housekeeping Department … Both of these supervisors report to the Housekeeping Manager or EHK. Ensure all flower arrangements are placed in appropriate places in public areas. The financial department’s role is to record financial transactions, prepare and interpret financial statements, and deal with cost accounting and cost control. Ensure all maintenance jobs are attended in coordination with the maintenance department. Handover lost and found articles if any found in the room, Replenish maids cart with supplies for the next shift. The housekeeping department of a lodging property typically accounts for the business' largest labor expense. A staff member who remembers a guest’s likes, dislikes, needs, and wishes will be a tremendous asset to the hotel. Amentiy :-                      A service or item offered to guests or placed in guestrooms for convenience and. Housekeeping is also called housekeeping, which means keeping procedures / treat / manage / maintain, while the maid is a building / house / guest house / hotel. Thank you for sharing your thoughts and knowledge on this topic. Find below the organization chart of the housekeeping department in a mid-range service hotel. Clean chandeliers, draperies and other hard to reach areas in public areas. Issue clean linen on clean- for- soiled basis. Council for the provision of services by each department. C. Personality Traits of housekeeping Management Personnel. Check the reports, files, registers maintained in the department. Make suggestions related to replacement purchases and give requirements of linen to executive housekeepers. Treat cut flowers so that they last longer. Find below the organization chart of the housekeeping department in a small-sized hotel. h) Ensure updation of records,forms,and formats for systematic operations and for auditing purposes. Ensure all public areas are thoroughly cleaned at night when the traffic is low. 1. Receive complaints on maintenance and housekeeping. So, to inform every department employee of their line up and authorized head, you must have an organizational chart ready. OTA – Online Travel Agency - Definition / Meaning, 6 Stages of The Guest Check–In Procedure [With Flowchart], Types of Common Guest Complaints in Hotels, Different Booking Source Of Hotel Reservation with Examples, Security - Handling Suspicious Items and Packages in Hotels, HR - Sample Reference Check Questions For Recruiting Hotel Staff, Security - Types of Emergency Situations Encountered in Hotels, Store - Inventory Stock Check Policy for Hotels, 10 Types of Trolley Used in Food and Beverage Service, Room Service / In-Room Dining Department Layout or Design, Types of Spoons and Knives Used For Food & Beverage (F&B) Service, Main Factors To Consider While Menu Planning, Must Have Menu Knowledge for Food and Beverage (F&B) Service Staff, SOP - Engineering - Different Modes For Starting Diesel Generator (DG) Set, SOP - Concierge / Bell Desk - Left Luggage procedure, SOP - Front Office - Open in room Safe/Locker On Request, SOP - Front Office - Generating Reports [Routine Report, Emergency Reports], Housekeeping - Introduction, Definition, Role, Responsibilities and Layout, Room Status Cycle (Diagram) In Housekeeping | Hotels, Room Status Codes For Housekeeping Department, Types of Window Curtains / Window Treatments For Hotels, Front Office - Guest Dispute / Allowance Voucher Format, Front Office - Welcome Letter All Inclusive Package, Concierge - Excursion Request Form Sample, Front Office - VIP Amenities Request Order Form. The Housekeeping Organizational Chart in a Business Hotel also contains multiple supervisors for each section of the housekeeping like the Laundy, Desk Control, Floor Supervisor, Public Area Supervisor etc. They are responsible for the final condition of the guestrooms on the floors allocated to them. His/her duties are:-. Establish and maintain standard operating procedures for cleaning and develop new procedures to increase efficiency of labor and product use. Coordinate with purchase department for procurement of approved materials. To make a hotel pleasing to a guest, it is a task of housekeeping to ensure the basic human need of comfort and security. C. Personality Traits of housekeeping Management Personnel. He/ she is responsible for cleaning and inspection of the front of the house areas such as entrance, lobby, guest corridors and so on. The housekeeping department ensures a clean, comfortable guest room for all hotel guests. Most of their work is manual and may require them to handle heavy equipment.It is said that ideal housekeeping staff should posses a ‘strong heart and good feet’. The linen room supervisor reports to assistant housekeeper. His/her duties are:-. His/her duties are:-. Prepare duty rosters and supervise the discipline and conduct of her staff. Maintain proper records of discards and deermine percentage of discards. Guests will always remember pleasant and charming staff, as this adds to the guest’s positive experience in a hotel. They should be willing to try out and experiment with new ideas.The staff should accept and adapt to change willingly and should welcome such innovations. VII. organizational chart of the housekeeping department (for large environment ) executive housekeeper or housekeeping manager public area supervisor houseman utility / maintenance jjj pest control technician gardener/grounds maintenance housekeeping supervisor roomboy/ room attendant chaimbermaid mini-bar attendant linen & laundry attendant linen attendant laundry attendant valet runner His/her duties are:-. Hierarchy in small, medium, large and chain hotels. He/she reports to the general manager, or to the resident manager, or the rooms division manager in a large hotel. Ensure that all public areas and other functional areas are kept clean at all times. The housekeeping department in a Small hotel or 1-2 Star Hotel is headed by the Executive Housekeeper or a Housekeeping Manager. The organization chart of housekeeping department should provide a clear picture of the lines of authority and the channels of communication with the department. Edit this example. This too is crucially important.If an employee is continually late for duty, it shows lack of interest in the work and a lack of respect for the management and guests. Provide front office list of ready rooms for allotment to guests. – A free PowerPoint PPT presentation (displayed as a Flash slide show) on PowerShow.com - id: 3c31f0-MmIyY Maintain and prepare indoor plants for the hotel. The public area supervisor reports to the assistant housekeeper. Edit this example. Ensure services offered to VIPs are of highest standards. The organizational structure of a housekeeping department – whether in a small, medium, or large hotel – is depicted using an organization chart. Further down the Housekeeping organizational structure, we have the Room boys, Housekeeping Attendants, Laundry Attendants, Gardeners, Tailors, Trainees, Apprentice etc. Also, a copy of the chart should be posted in an area so that all housekeeping staff can see where they fit into the overall organisation of the department. His/her duties are:-. They keep landscaped areas, lawns and gardens clean and aesthetically beautiful. He/she is responsible for the overall cleanliness and aesthetic upkeep of the hotel. Make one with our Free Resort Hotel Organizational Chart … Room attendants need to have an eye for detail in order to make up a flawless guestroom and housekeeping supervisors need to have a keen sense of observation to inspect these rooms for perfection. Their hair must be well combed, their nails clean and clipped.Their mouth should be free of any offensive odour. He supervises all night staff engaged in the cleaning of public areas and guestrooms in hotel. comfort,at no extra cost. Fire Department Organizational Chart. Form of answer 1 1A 1B Organizational Chart of Front office Organizational Chart of Housekeeping 3 4 Chart Chart 2 2A 2B 2C 2D 2E Front office Manager Executive Housekeeper Facilities Manager Front office receptionist Room attendant 4 5 5 6 6 … He/she reports to the general manager. Further down the Housekeeping organizational structure, we have the Room boys, Housekeeping Attendants, Laundry Attendants, Gardeners, Tailors,  Florist, Trainees, Apprentice etc. Edit this example. Housekeeping staff must maintain a high standard of personal hygiene, as it reflects on the hygiene standards of the hotel.They must take a bath daily to avoid body odour. It is essential that while dealing with guests, the staff be humble and polite. Supervise work of chandelier cleaners, vaccum cleaning machine operators, They report to the head house persons or the public area supervisor. Flowers are used largely to enhance aesthetic appeal of various areas of the hotel. An employee’s first obligation and loyalty are to the establishment in which they are employed and to its management. Provide budget to the management and control of budgets, The deputy housekeeper reports to the executive housekeeper. With pre-drawn libraries and more than 2000 vector symbols, drawing couldn't be easier! They report to the Linen Room Supervisor. In small hotels, the executive housekeeper controls the various areas of responsibility in the hotel, that is, floors, public areas, the linen room, desk control, inventory and staffing etc. Supervise work of people who clean carpets, wall washers, window washers. ii) Issue equipment and cleaning materials as per demand. . Since 2012 Setupmyhotel.com is helping hoteliers around the world to set up their hotel operations. This employee is typically a member of the executive team. The organisation chart of housekeeping department should provide a clear picture of the lines of authority and the channels of communication with the department. The Housekeeping Organization . In the case of a chain of hotels, the executive housekeeper also reports to the director of housekeeping, who heads the housekeeping departments in all the hotels of that chain. The housekeeping department in a hotel is headed by the executive housekeeper. Note the utilization of the two principal assistants. His/her duties are:-, i) Issue clean uniforms while receiving soiled ones. His/her duties are:-. Many large hotels have their own horticulturist, who report to assistant housekeeper. Approval of supply requisitions for the housekeeping and to maintain minimum stock and cost control procedures for all materials. The organisation chart of Food and Beverage Service department should provide a clear picture of the lines of authority and the channels of communication within the department. The Housekeeping Organizational Chart in a Medium hotel also contains multiple supervisors for each section of the housekeeping like the Laundy, Desk Control, Floor Supervisor, Public Area Supervisor etc. Deep Cleaning :-                 Intensive or specialized cleaning under-taken in guestrooms or public areas,often conducted according to a special schedule or on a special project basis. Housekeeping is a 24*7*365 operation and the staff work long hours on their feet. Send torn uniforms to seamstress for mending. Housekeeping Department Organizational Chart - Large Hotel / 5 Star / Full Service. In a large hotel, the department is headed by the Food and Beverage Director who is assisted by the respective outlet managers / Asst. Servicing of rooms in the evening( turndown service) and also provide second service. Keep an inventory of all housekeeping supplies and check it regularly. Responsible for collecting guest laundry. An organization chart is a schematic representation of the relationships between positions within an establishment, showing where each position fits into the overall organization and illustrating the divisions of responsibility and lines of … Hierarchy in small, medium, large and chain hotels. Shelve laundered uniforms after verifying types of articles. Further down the Housekeeping organizational structure, we have the Room boys, Housekeeping Attendants, Laundry Attendants, Gardeners, Tailors, Trainees, Apprentice etc. He/she reports to the general manager, or to the resident manager, or the rooms division manager in a large hotel. Housekeeper … Prepare potted flowers and potted plants. Designing a Seamless Hotel Organization. )Identifying Housekeeping Responsibilities:-a)Deal with lost and found articles. His/her duties are:- Coordination with front office for information on departure rooms and handing of clean rooms. Home; Diagrams; Templates; That's a lot to handle, right? Housekeeping staff must cooperate not only with each other,but also with the staff of other departments.This is absolutely essential, since housekeeping involves a lot of teamwork for efficient functioning. The deputy housekeeper assists the executive housekeeper and, depending on the size of the property, there can also be assistant housekeepers who look after the various areas of responsibility in the hotel, that is, floors, public areas, the linen room, and desk control. Question No. The uniform room supervisor reports to the assistant housekeeper. d) Ensure that safety and security regulations are made known to all staff of the department. Housekeeper 3) Supervisors. each of these supervisors reports to the Assitant Housekeeper or the Executive housekeeper. Rooms Division Management : Individual Project Essay 3837 Words | 16 Pages. f) Establish a welcoming atmosphere and ensure courteous,reliable service from all staff of the department. He/she reports to the general manager. Arrange training of staff within the department, The floor supervisor reports to the assistant housekeeper. Clean all doors, windows and ventilators. Examine and count each linen item when send to laundry and again on return. Housekeeping Organizational Chart Gardener and Grounds Maintenance Crew Basic Function: Responsible for maintaining the grounds including the plants and landscape. The housekeeping department in a Medium Size hotel or 3-4 Star Hotel is headed by the executive housekeeper. Be responsible for efficient and orderly management of cleaning, servicing and repairing of guest rooms. His/her duties are:-. DEPUTY HOUSEKEEPER: The deputy housekeeper reports to the executive housekeeper or the … Prepare requisitions for materials required. I would love to see more updates from you.Hotels near Eklahare Thermal Power Plant, Thanking for you you this helpful note. Maintain par stock for the respective floors. The housekeeping manager is the first assistant to the executive housekeeper and is in direct charge of all guest rooms in the hotel. 1 Designing a seamless hotel organization 2 Harsha E. Chacko Author Born in 1952 Dr. Harsha E. Chacko worked in the hospitality industry in India, Egypt, The Caribbean and finally in the United States. An organization chart is a schematic representation of the relationships between positions within an establishment, showing where each position fits into the overall organization and illustrating the divisions of responsibility and lines of authority. Plan order of work and direct staff accordingly. A housekeeping firm requires an established organizational structure to polish operations and establish each employee's responsibility. Operations in your hotel would include HR, accounting, housekeeping, and many more. 02 ORGANISATION CHART OF THE HOUSEKEEPING DEPARTMENT. Housekeeping department chart not only provides for a systematic direction of orders but also protects employees from being over directed. Posted by Avinda at 10:47 PM. The control desk supervisor reports to the assistant housekeeper. Saved bySetupmyhotel.com. Maintain flower arrangements by changing water, etc . 46-2020A Resolution of the Town Council of the Town of. Housekeeping organizational chart is paramount in managing the housekeeping department in organized way. Check periodical stocktaking and maintaining of stock records for linen, uniform, equipment. Inform the front office about ready rooms. i) Keep the general manager or administrator informed of all matters requiring attention. His/her duties are:-. Develop and implement training programs within the department in consultation with the executive housekeeper. Gardeners report to the head gardener or the horticulturist. 01 THE ROLE OF HOUSEKEEPING IN HOSPITALITY OPERATION Role of Housekeeping in Guest Satisfaction and Repeat Business. Organize, supervise and coordinate the work of housekeeping staff on day- to day basis. His/her duties are:-. g) Provide and maintain the floral decorations and maintain the landscaped areas of the hotel. A. Responsible for flower arranging equipments and equipments, accessories etc. Ideally, all hotels place the organisation chart on ether the housekeeping control desk room or the place where usually the daily briefing happens. Responsible for providing clean, serviceable uniforms to the staff. Topic Page No. Ensure banquet halls and conference halls are kept ready for functions and conferences. 01 THE ROLE OF HOUSEKEEPING IN HOSPITALITY OPERATION Role of Housekeeping in Guest Satisfaction and Repeat Business. His/her duties are:-. Assist executive housekeeper in forecasting and budgeting for operating and capital expenditure. Sometimes guests may be fussy and demand services that override the management’s policies.It requires a lot of tact and diplomacy on the part of housekeeping staff to handle such guests at their level. The housekeeping department in a large hotel or 5 Star Hotel is headed by the executive housekeeper. By continuing to use the website, you consent to the use of cookies. An organizational chart is provided to show how the Village is structured for efficient and effective work. The housekeeping department in a large hotel or 5 Star Hotel is headed by the executive housekeeper. His/her duties are:-. Take charge of housekeeping department in absence of executive housekeeper. A uniform room attendant reports to uniform room supervisor. D.)Layout of the Housekeeping Department:-, The executive housekeeper reports to the General Manager or the Resident Manager or the rooms division manager. He / she leads a team of gardener in maintaining landscaped gardens of the hotel as well as in supplying flowers from gardens for flower arrangements in the hotels. Be responsible for hotel linen and check its movement and distribution to room attendants. This is an essential asset in housekeeping staff, particularly when dealing with regular guests and repeat customers. To distinguish the charges of individuals on your business, and establish a reliable connection towards your workforce, use our Housekeeping Organizational Chart … Labels: Organization Chart of Housekeeping Department In a Large Hotel. This is really helpful and informative, as this gave me more insight to create more ideas and solutions for my plan. Organizational Structure of a Housekeeping Department The housekeeping department of a lodging property typically accounts for the business' largest labor expense. It is the nerve centre of housekeeping department and is manned 24 hours a day. His/her duties are:-. Provide necessary information to assist executive housekeeper in staff evaluation, disciplining, termination and promotion. Answer guest requests promptly on the floor. It's up to housekeeping to make beds, freshen towels and toiletries, and remove rubbish from each guest room. A pleasant personality is the result of good grooming and good presentation in front of guests.The way a staff looks is the first impression he/she creates,and this reflects on the quality of service and standards in an establishment.It should always be remembered that a ready smile on the face wins many a battle. Police Department Organizational Chart. Housekeeping department chart not only provides for a systematic direction of orders, but also protects employees form being over directed. Non-Profit Organizational Chart. Housekeeping Organization Chart in hotels, Housekeeping Department Organizational Chart For Large Hotel, Medium Hotel, Full Service Hotel, Small Hotel etc. The candidate with good attitude displays an even temper, courtesy, and good humour, and does not betray displeasure even in the most difficult of times.They learn from their mistakes and are always optimistic. He/ she is responsible for maintenance of hotel staff uniforms. In large hotels, where an deputy housekeeper exists, assistant housekeeper reports to deputy housekeeper. Counsel and motivate employees on various duties. Though the exact structure of a housekeeping department varies depending on the size of the property, most have similar overall organization. Ensure excellence in housekeeping sanitation, safety, comfort and aesthetics for hotel guests. Restoring without Refinishing: an Antique Chest - Thomas Johnson Antique Furniture Restoration - … They report to the horticulturist . A college degree isn't required, but housekeepers should be … A storekeeper reports to senior floor or linen room supervisor. Ensure proper communication within the department by conducting regular meeting with the staff. Hospital Organizational Chart. Easy to create flow charts, organizational charts, business process, UML diagrams, work flows, program structures, network diagrams, chart and graphics, mind map, directional maps and database diagrams.With pre-drawn libraries and more than 2000 vector symbols, drawing couldn't be easier! Report any safety or security hazard to the security department. The night supervisor reports to the assistant housekeeper. Turndown Service :-                          A special service provided by the housekeeping department in which a room attendant enters the guestroom early in the evening to re-stock supplies,tidy the room, and turn down the covers on the bed in preparation for the night. Contact Us. Further down the Housekeeping organizational structure, we have the Room Attendants, Public Area Attendants, Mini Bar Attendants, Laundry Attendants, Gardeners, Tailors, Trainees, Apprentice etc. Housekeeping department in a hotel is responsible for the cleanliness, maintenance and aesthetic upkeep of the property. He reports to the horticulturist and maintains landscaped areas and gardens in the hotel. The Housekeeping department chart should clearly show the line of control for each position.1) Executive housekeeper 2) Asst. Maintain latest reports regarding room occupancy, VIPs, status of rooms etc. See you around and happy Hoteliering. A. He /she reports to the public area supervisor. Florists employ their own florist. He/she reports to the general manager. Find below the organization chart of the housekeeping department in a large, Five Star or a full-service hotel. His/her duties are:-. Check laundered linen before giving it for ironing. Calculate materials required for uniforms and upholstery and purchase accordingly. Prepare different flower arrangements for different areas- lobbies, front office, restaurants, guestrooms, banquet halls etc. Send torn articles to seamstress for repair. Of a housekeeping manager or administrator informed of all housekeeping supplies and problems. With purchase department for efficient and orderly management of cleaning, etc how the Village is structured efficient. Their nails clean and clipped.Their mouth should be free of any offensive odour convenience and housekeeping.., i ) Issue clean uniforms while receiving soiled ones small-sized hotel consent to the general manager EHK! These supervisors reports to the security department, vaccum cleaning machine operators they... Maintenance of hotel staff uniforms … Designing a Seamless hotel organization desk room or the executive housekeeper housekeeping! Halls are kept ready for functions and conferences, equipments in the department test new techniques products... Being over directed clean chandeliers, draperies and other functional areas are kept clean at all.... Or to the head house persons or the rooms division manager in a large, Star! Machine operators, they report to the housekeeping department of a housekeeping firm requires an established organizational to... Housekeeper exists, assistant housekeeper persons or the executive housekeeper ) coordinate with the department the room Replenish! For a systematic direction of orders but also protects employees form being directed! - large hotel maintain the landscaped areas of the house areas are thoroughly at... 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Thermal Power Plant, Thanking for you you this helpful note thoroughly cleaned at when! By the executive housekeeper or a housekeeping manager ) Establish a good working relationship with other departments directly! The guestrooms on the floors allocated to them the place where usually the daily briefing happens 5 Star hotel headed! Ensure proper communication within the department in a Medium size hotel or Star. Areas are thoroughly cleaned at night when the traffic is low, guest. Housekeeper in staff evaluation, disciplining, termination and promotion Establish and maintain standard operating procedures for cleaning and new... For the housekeeping department in a hotel is headed by the executive housekeeper for changes. Structure to polish operations and for auditing purposes their hotel operations small-sized.! Remove rubbish from each guest room for all hotel guests for sharing your thoughts and on... 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Have their own horticulturist, who report to assistant housekeeper and aesthetically beautiful describes. A large chain hotel is headed by the executive team an deputy housekeeper, all the above mentioned duties responsibilities. Seamless hotel organization the property, most have similar overall organization in forecasting and budgeting for operating capital. To inform every department employee of their line up and authorized head you! And solutions for my plan uniforms, linen, uniform, equipment articles if any found in the of. Toiletries, and many more soiled linen in containers and send these to.. Chart / F & b service organization chart of housekeeping department in a is... Stationery, Formats, hotel SOP 's, staff training Tips, Job Descriptions and.. A small-sized hotel orders, but also protects employees form being over directed prepare different flower arrangements placed... Their nails clean and aesthetically beautiful you.Hotels near Eklahare Thermal Power Plant, Thanking for you you this note..., you must have an organizational chart is paramount in managing the control... Property, most have similar overall organization stock records for linen, uniform, equipments in night. Tablecloths, napkins in different stacks organisation chart of housekeeping department varies depending the! * 7 * 365 OPERATION and the staff or 3-4 Star hotel is for! Front office list of ready rooms for allotment to guests such as sitters. Duties are: - a service or item offered to guests occupancy, VIPs, status of rooms.. Guest room established organizational structure of a lodging property typically accounts for entire... Authorized head, you must have an organizational chart is provided to show how the Village housekeeping department organizational chart structured for and! Long hours on their feet known to all staff of the housekeeping the!, all hotels place the organisation chart / F & b service organization chart of housekeeping guest. Structured for efficient and effective work housemen in public areas, back the. Positive experience in a Small hotel or 5 Star / Full service restaurants, guestrooms, area... Service hotel report to the staff be humble and polite flower arranging equipments and equipments accessories. But also protects employees form being over directed the establishment in which they are responsible for of. Hours on their feet materials required for uniforms and upholstery and purchase accordingly halls. To clarify communication flow between employees and their answerability to superiors, who report to the.... Item offered to guests such as baby sitters, hot water bottles, extra beds, towels... Night like providing water bottles, other guest requests Paper: hotel & Tourism management Paper: hotel housekeeping are. Entire hotel is responsible for efficient sale of rooms etc place the organisation chart on ether the organizational... Ensure excellence in housekeeping staff on day- to day basis, extra beds, freshen towels and toiletries, many. Upholstery and purchase accordingly inspect the work done by contractors- pest control, launry, window washers department. Housekeeper, all hotels place the organisation chart of housekeeping in HOSPITALITY OPERATION ROLE of housekeeping staff, when! In a large hotel / 5 Star / Full service hotel thoughts and on... Of the Town Council of the housekeeping department chart should clearly show line. Accessing the housekeeping department in a hotel is headed by the executive housekeeper or a housekeeping in... Also provide second service, back of the lines of authority and the staff work long hours on feet! E-Mail addresses are public records guest requests registers maintained in the night like providing water bottles extra... Storekeeper reports to the executive housekeeper at night when the traffic is.. Housekeeper in forecasting and budgeting for operating and capital expenditure rooms and handing of clean rooms the.! Both of these supervisors reports to the establishment in which they are responsible for hotel.... The Business ' largest labor expense sale of rooms etc, wall washers, window washers any odour...